Service Administrator

SERVICE ADMINISTRATOR – Dartmouth

Are you a seasoned administrative professional with strong communication and organizational skills interested in building a career with a growing organization?

If so, Prime Material Handling Equipment Limited would love to hear from you!

We are the largest company in Atlantic Canada dedicated exclusively to material handling equipment; we have been providing our customers with high quality equipment, rentals, parts and service since 1993. With branches located in Nova Scotia and New Brunswick, we are looking for a Service Administrator in our Dartmouth Branch to join our growing team.

As a Service Administrator you will:

· Type all work orders and ensure all PO’s and machine hours are entered.

· Enter technician’s time on work orders and ensure timecards are received from technicians and submitted to payroll.

· Open, monitor and update regular and preventive maintenance quotes, also send quotes to customers, and follow up.

· Mail out and maintain a list of exceptions for invoices and respond to customer inquiries as they pertain to status of invoices.

· Order supplies and products.

· Answer company phones.

· Provide assistance in the absence of the Service Dispatcher.

· Take minutes of meetings, order equipment, etc. for all service-related meetings and training.

· File work orders, service reports, etc.

Skill Requirements:

· Strong organizational skills with the ability to multi-task.

· Good interpersonal skills to interact with internal and external customers.

· Willingness to work closely and collaboratively with the Parts & Service Teams.

· Strong ability to effectively prioritize time and meet deadlines.

· Attention to detail and problem-solving skills.

· Excellent written and verbal communication skills.

· Excellent working knowledge of Windows, Word, Excel, and database programs.

· Minimum of two (2) years related administrative experience required.

· Grade 12 plus a business/administrative diploma from a recognized educational institution.

Prime Material Handling Equipment Limited offers a competitive salary, medical & dental plan, RSP and other benefits in a family-oriented, safe, and respectful work environment that continually encourages its greatest assets to learn and develop!

No phone calls

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Work Location: In person