Service Crew

Job Summary:
As a Service Crew, you will play a key role in both food preparation and customer service. You will be responsible for preparation of food products, maintaining a clean and organised workspace, and ensuring every customer has a positive experience. This role requires a friendly attitude, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Food Preparation:
• Prepare yoghurt and other ingredients according to standards.
• Ensure all ingredients and toppings are fresh, properly stocked, and displayed attractively.
• Follow food safety and hygiene guidelines to ensure a clean and safe working environment.
• Assist in receiving and storing inventory.
• Customer Service:
• Greet customers warmly and assist them in building their yoghurt bowl and other items.
• Provide recommendations and answer questions about menu items, ingredients, and promotions.
• Operate the Point of Sale system, and process payments accurately.
• Maintain a clean and inviting dining area, including tables, chairs, and counters.
• Address customer concerns or complaints professionally and escalate issues to management when necessary.
• Other Scope:
• Work collaboratively with other team members.
• Assist in training new colleagues as needed.

Requirements:

• Previous F&B Experience: a plus point.
• Food Safety & Hygiene Certificate: a plus point.
• You are a positive, energetic individual who thrives in a collaborative environment.
• You are a flexible multitasker who's able to work in a fast-paced environment.
• You have strong interpersonal skills and are able to make every customer feel welcomed.
• You are a team player.

Job Types: Full-time, Part-time

Pay: $1,800.00 - $2,800.00 per month

Benefits:

• Health insurance

Supplemental Pay:

• Overtime pay

License/Certification:

• WSQ Food Safety Level 1 (Preferred)

Work Location: In person