Social Media Manager, Europe

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

This is an exciting new role in the marketing department of Elavon Europe. As our social media evolves, we are looking for a strategic thinker, who can champion brand presence for Elavon, connect with potential partners and customers, boost awareness of our brand personality, and help deliver traffic to our websites.

The Social Media Manager will play a pivotal role in shaping our brand's online presence and driving demand generation. If you are passionate about social media and have the skills and experience required to succeed in this role, we would love to hear from you.

As our social media manager, you get the unique opportunity to take ownership of our content, to enhance our social media channels, to launch and develop new social channels and to collaborate across the company to produce compelling content.

Responsibilities

• Develop, implement, and manage our social media strategy to align with business goals. Collaborate with key business areas to deliver a successful social media strategy, which supports business growth priorities

• Create engaging and compelling content tailored to our B2B audience across various platforms.

• Identify and open new social media channels to enhance brand awareness and generate demand.

• Monitor and analyse the performance of social media campaigns, providing insights and recommendations for optimisation.

• Responsible for being a gatekeeper of our social media profile – ensuring we protect our brand and adhere to risk, control, and compliance requirements.

• Collaborate with cross-functional teams to ensure consistent brand messaging across all channels.

• Work closely with our regulatory and compliance teams to ensure content achieves excellence in customer/client engagement whilst remaining fully compliant. Manage the social media procedures, controls and audits.

• Stay up to date with the latest social media trends, technologies, and best practices.

• Develop and maintain a content calendar, ensuring timely delivery of content across all platforms.

• Engage with followers, responding to comments and messages in a professional and timely manner.

• Track and report on key social media metrics and KPIs.

Skills & experience required:

The successful candidate will have a proven track record in managing social media strategies for B2B companies and will be responsible for opening new channels to support brand and demand generation.

• Social media platforms and a good understanding of social media KPIs

• Copywriting, ad copy and creative briefs / working with design

• Paid advertising and PPC campaign management

• A clear understanding of marketing strategies

• Familiarity with web design and publishing

• Strong understanding of SEO, web traffic metrics, data analysis and report writing

• Adobe Creative Cloud and Graphic Design skills

• Adobe Premiere Pro, After Affects, Photoshop, Illustrator, XD, In-Design, Animate The job requires an efficient self-starter with exceptional content and communication skills, you’ll also be a strong influencer with a keen attention to detail and honed organisational skills.

You must be comfortable working in a deadline-driven environment. A versatile team player with the ability to show grace under pressure and respectfully challenge, coach, and advise stakeholders at all levels – inside and outside the organisation.

Location : Cherrywood or Arklow. The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

This position is not eligible for visa sponsorship.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

Posting may be closed earlier due to high volume of applicants.