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Support Administrator Ict

Posted on Nov. 28, 2024 by SOUTH AFRICAN WEATHER SERVICE

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Support Administrator Ict

The South African Weather Service (SAWS) is a Section 3(a) public entity under the Ministry of Forestry,

Fisheries, and the Environment (DFFE) and is governed by a Board. The organisation is an authoritative

voice for weather and climate related services in South Africa and is a member of the World

Meteorological Organisation (WMO) to fulfil a range of international obligations of the government.

South African Weather Service (SAWS) strives to be a Weather and Climate Centre of Excellence

providing innovative solutions to ensure a weather-smart region, sustainable development, and

economic growth.

The South African Weather Service (SAWS) is therefore seeking to appoint an efficient and enthusiastic

person to undertake the role of:

Title: Support Administrator

Salary total package: Negotiable

Centre: Centurion

(Ref. WS01/112024)

Job Summary:

  • Monitor communication links and data flow as well as operational computer processes and
maintain computer networks, LAN, WAN and Internet.

  • Monitor Daily, weekly and monthly back up of the servers by compiling reports on a weekly
status of backups and execute advanced administration functions on operational servers.

  • Leading the operational support of weather observation and forecasting activities in
obtaining missing data, also leading in the planning of hardware and software, network
equipment and printer installation.

  • Leading and monitoring end-user technical support, planning and implementation of security
procedures and testing new system and application as well as their rollout.
  • Configuring of Microsoft and Linux servers.
  • Provide second level maintenance and administration of specialized System. E.g. Radar
communication and Aviation Display system and Meteorological switching system.

  • From time-to-time Configuration of routers and firewall

Key Performance Areas:

  • Provide assistance to staff on technical computing issues.




  • Maintain user account details.

  • Make regular updates of virus protection, software and operating systems.

  • Troubleshoot any reported problems.

  • Keeping the network up and running.

  • Maintenance of network facilities in individual machines, such as drivers and settings of
personal computers as well as printers.

  • Create and maintain email accounts for staff on O365.

  • Implement new projects as stated in the strategic plan of the institution.

  • Install LTE on user laptops

  • Provide support, via phone, to internal end users on variety of computer issues as related to
both computer software and computer and related hardware.

  • Install and maintain networks / LAN’s

  • Install desktop computers and servers.

  • Linking workstations to the servers of different Network Operating Systems

  • Report faulty communication lines to Service Provider for repairs

  • Install, configure and troubleshoot Internet connections

  • Make hardware and software upgrade recommendations.


Required Minimum Qualification:

National Diploma in Computer Science or Information Technology, Information system or equivalent

qualification.

B- Tech or Honours will be an advantage.

Knowledge of UNIX or Linux

Code EB or Code 08 (without endorsements)

No International Travel Restrictions




Required Minimum Work Experience:

2 years’ experience in an IT environment, performing network Administration

Technical and Behavioural Competencies Required

  • Consulting
  • Relationship building
  • Mentoring
  • Leadership
  • Assurance
  • Compliance
  • Diligence
  • Efficiency
  • Effectiveness
  • Honesty
  • Integrity
  • Mutual Respect
  • Open Communication
  • Positive Work Ethic
  • Professionalism
  • Fault-finding
  • Problem-solving
  • Documentation
  • Reporting
  • Quality Control of Meteorological Data

Additional requirements

  • Will be required to work shifts on rotation, all days of the week, including Sundays and

public holidays.

  • Will be required to be on stand-by as instructed as well as for

1. Operational emergencies and crisis situations,




2. Special project completion.

Please Note:

Register as user on our website using this link: https://www.weathersa.co.za/home/vacancies to apply

for the above position and upload your (Comprehensive CV with certified copies of qualifications).

Enquiries for the above-mentioned positions must be directed to: Ms Nokubonga Mkhize, at Tel.

(012) 367 6059.

Closing Date: 06 December 2024

Preference will be given to African, Coloured and Indian Male and Female. Correspondence will be

limited to short listed candidates only. Candidates who have not been contacted within 3 months after

the closing date of this advertisement, please accept that your application was unsuccessful. The South

African Weather Service is an equal opportunity employer.

Record Reference HCM-ADVERT- SUP- ADMIN - ICT


Advertised until:
Dec. 28, 2024


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