Support Administrator Ict
Posted on Nov. 28, 2024 by SOUTH AFRICAN WEATHER SERVICE
- Northfield, Norway
- N/A
- nan

The South African Weather Service (SAWS) is a Section 3(a) public entity under the Ministry of Forestry,
Fisheries, and the Environment (DFFE) and is governed by a Board. The organisation is an authoritative
voice for weather and climate related services in South Africa and is a member of the World
Meteorological Organisation (WMO) to fulfil a range of international obligations of the government.
South African Weather Service (SAWS) strives to be a Weather and Climate Centre of Excellence
providing innovative solutions to ensure a weather-smart region, sustainable development, and
economic growth.
The South African Weather Service (SAWS) is therefore seeking to appoint an efficient and enthusiastic
person to undertake the role of:
Title: Support Administrator
Salary total package: Negotiable
Centre: Centurion
(Ref. WS01/112024)
Job Summary:
- Monitor communication links and data flow as well as operational computer processes and
- Monitor Daily, weekly and monthly back up of the servers by compiling reports on a weekly
- Leading the operational support of weather observation and forecasting activities in
equipment and printer installation.
- Leading and monitoring end-user technical support, planning and implementation of security
- Configuring of Microsoft and Linux servers.
- Provide second level maintenance and administration of specialized System. E.g. Radar
- From time-to-time Configuration of routers and firewall
Key Performance Areas:
- Provide assistance to staff on technical computing issues.
- Maintain user account details.
- Make regular updates of virus protection, software and operating systems.
- Troubleshoot any reported problems.
- Keeping the network up and running.
- Maintenance of network facilities in individual machines, such as drivers and settings of
- Create and maintain email accounts for staff on O365.
- Implement new projects as stated in the strategic plan of the institution.
- Install LTE on user laptops
- Provide support, via phone, to internal end users on variety of computer issues as related to
- Install and maintain networks / LAN’s
- Install desktop computers and servers.
- Linking workstations to the servers of different Network Operating Systems
- Report faulty communication lines to Service Provider for repairs
- Install, configure and troubleshoot Internet connections
- Make hardware and software upgrade recommendations.
Required Minimum Qualification:
National Diploma in Computer Science or Information Technology, Information system or equivalent
qualification.
B- Tech or Honours will be an advantage.
Knowledge of UNIX or Linux
Code EB or Code 08 (without endorsements)
No International Travel Restrictions
Required Minimum Work Experience:
2 years’ experience in an IT environment, performing network Administration
Technical and Behavioural Competencies Required
- Consulting
- Relationship building
- Mentoring
- Leadership
- Assurance
- Compliance
- Diligence
- Efficiency
- Effectiveness
- Honesty
- Integrity
- Mutual Respect
- Open Communication
- Positive Work Ethic
- Professionalism
- Fault-finding
- Problem-solving
- Documentation
- Reporting
- Quality Control of Meteorological Data
Additional requirements
- Will be required to work shifts on rotation, all days of the week, including Sundays and
public holidays.
- Will be required to be on stand-by as instructed as well as for
1. Operational emergencies and crisis situations,
2. Special project completion.
Please Note:
Register as user on our website using this link: https://www.weathersa.co.za/home/vacancies to apply
for the above position and upload your (Comprehensive CV with certified copies of qualifications).
Enquiries for the above-mentioned positions must be directed to: Ms Nokubonga Mkhize, at Tel.
(012) 367 6059.
Closing Date: 06 December 2024
Preference will be given to African, Coloured and Indian Male and Female. Correspondence will be
limited to short listed candidates only. Candidates who have not been contacted within 3 months after
the closing date of this advertisement, please accept that your application was unsuccessful. The South
African Weather Service is an equal opportunity employer.
Record Reference HCM-ADVERT- SUP- ADMIN - ICT
Advertised until:
Dec. 28, 2024
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