Team Leader Processing - Residential

E ngā iwi, e ngā karangatanga huri noa i te motu, tēnei te mihi atu ki a koutou katoa. He īnoi tēnei ki a koe. Tono mai ki tētahi tūnga ki te Kaunihera o Ōtautahi

When you join the Christchurch City Council you'll be getting involved first hand and working to shape the future of this city, our communities and environment. As well as working with awesome people within the organisation, you'll find many opportunities to develop and progress your career with us.

Christchurch City Council, where it's possible to love what you do

About the team | Ko te rōpū nei

The Building Consenting Unit plays a pivotal role in the Christchurch community through its range of activities and responsibilities; most notably by ensuring compliance with the New Zealand Building Act.

The Residential Processing team are a high performing team who support our customers to make sure the vision for their future building project comes to life, from conception right through to completion.

We see our role as working alongside our customers, which means that we have to be future focused and understand that as our customer's vision and goals change, we need to change with them.

As a result, we have an opportunity for a people and performance driven leader to join us, as ultimately, we know that it's our people who will ensure that we continue to go from strength to strength.

About the role | Ko te mahi nei

The Residential Processing team takes building consent applications from concept to reality and are focused on making sure our customers feel and see that we are working in partnership with them.

The aim is to make this process of meeting or exceeding statutory targets as smooth as possible resulting in a better service to customers.

About you | Ko Koe Tēnei

You will lead an established team of industry professionals. As such, you will have the relevant industry experience and legislative knowledge to allow you to lead from the front, inspire with your vision and drive performance.

You will have a fair and realistic approach to regulatory and building compliance, and a desire to use your extensive leadership skills to further develop an already high performing team.

This role offers a unique span of control in terms of the volume and variation of work. You will be confident in engaging and instilling trust with a range of stakeholders at all levels, and comfortable dealing with complaint escalations. We want you to share your ideas for continuous improvement and be passionate about doing things for the greater cause.

In return, we offer a chance to work amongst a huge range of talented individuals who love what they do and are the best at what they do. We will support your professional development, with lots of opportunity for additional training and mentoring.

What's in it for you? He aha ngā hua ki a koe?

Want to be involved in shaping your City? Here at the Council we know our strength comes from our people, working together as one team to create results. When you join us, you're getting involved first hand, and contributing to crafting the Christchurch community. You will also benefit from:

• Access to training programmes, workshops, and development opportunities
• Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
• Collaboration - exposure to wider areas of the organisation
• Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

If this sounds like an interesting opportunity, you think you have what it takes and want to get involved in shaping our City then please apply today.

Additional Information | Ko ētahi atu kōrero:

At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyways.

We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at jobs@ccc.govt.nz

• Hours of work - 37.5 - 40 hours per week
• Position - Permanent, full time
• Location - This position is primarily based at Te Hononga, Christchurch City Council Civic Offices - 53 Hereford Street
• Salary - The salary band for this position goes from $126,230 - $140,255 per annum based on a 40 hour week. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both, within the immediate team and in the broader organisation for the same or similar roles.
• Closing Date - 23/04/26

Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.