Team Leader | Supervisor | Work-From-Home

Job Description:

• Supervise and lead a team, ensuring optimal performance and adherence to established policies and procedures.
• Provide guidance, coaching, and support to team members to enhance their skills and performance.
• Foster a positive and collaborative team culture, encouraging open communication and teamwork.
• Ensure that client interactions meet quality standards and adhere to company guidelines.
• Conduct regular quality assessments and provide feedback to team members for continuous improvement.
• Identify training needs and coordinate with the training department to address skill gaps.
• Provide ongoing coaching and support for skill enhancement and career development.

Qualifications:

• Proven experience in supervising a remote team
• Strong organization and multitasking skills.
• Ability to handle sensitive information with discretion.
• Must be amenable to work at night
• Must have own working asset (Computer - Atleast i5 processor and 4GB Ram; Webcam; Noise Cancelling Headset)
• Must be amenable to working with time trackers (example: Time Doctor, Hubstaff, Clockify, Team Logger)

Job Types: Full-time, Permanent

Pay: Php33,000.00 - Php43,000.00 per month

Benefits:

• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Work from home

Schedule:

• 8 hour shift
• Night shift

Supplemental Pay:

• Overtime pay
• Performance bonus