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Technical Support Agent

Posted on March 3, 2026 by Southside Processing

Education: College/CEGEP
Experience: Experience an asset
Computer and information systems security/information assurance
Computer technology/computer systems technology
Tasks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Manage incidents
Personal suitability
Accurate
Excellent oral communication
Organized
Time management
Screening questions
Are you authorized to work in Canada?
Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Are you currently a student?
Do you have experience working in this field?
Employment terms options
Early morning
Government programs
Recognized employer
Employment terms options
Flexible hours
Work Term: Permanent
Work Language: English
Hours: 30 hours per week

Advertised until:
April 2, 2026

Are you Qualified for this Role?

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