Technical Support Representative (Voip) – Onsite | Imus, Cavite

For a faster process, kindly send your updated resume in PDF format to APPLY@CALLMAXSOLUTIONS.COM and indicate "TSR - VoIP Application" in the Email Subject.

Key Responsibilities:

• Support and troubleshoot VoIP systems
• Configure extensions and call routing
• Provision and troubleshoot IP phones (Yealink)
• Basic support for Asterisk-based PBX
• Assist customers via email and calls

Fix common issues like:

• Registration problems
• One-way audio
• Call quality issues

Qualifications:

• At least 1 year of VoIP experience
• Experience with Asterisk is a plus
• Basic understanding of SIP and networking
• Good English communication skills

Nice to Have:

• Experience with NetSapiens
• Experience with Asterisk
• Experience working for a VoIP provider
• Basic scripting knowledge

Job Type: Full-time

Benefits:

• Health insurance
• On-site parking
• Paid training

Application Question(s):

• Do you have at least 1 year of VoIP experience?
• Are you experienced in working with Asterisk?

Work Location: In person