FIND INTERNSHIPS

Tier 2 Customer Service Representative (On-Site)

Posted on Nov. 26, 2024 by Office Partners 360

  • Full Time

Tier 2 Customer Service Representative (On-Site)

Responsibilities

  • Deliver the best customer service to our clients and partner clients globally across different support platforms.
  • Show empathy to frustrated clients and care passionately about the service that you as a Tier 2 Customer Service Representative are giving or assisting.
  • Create support experiences that exceed users' expectations
  • Experience: interpreting, explaining, and applying regulations, laws, or complex policies to carry out assignments; accessing data using a computerized system; independently handling complaints and upset individuals in a business setting; conducting sensitive fact-finding interviews.

Qualifications

  • At least 2nd year college undergraduate or Associate Degree graduate
  • Good English communication skills
  • Minimum 2 years BPO experience (voice account)
  • Willingness to work in a team environment
  • Amenable to work on a flexible schedule (including night shift)

Job Types: Full-time, Permanent

Pay: Php26,000.00 - Php30,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Paid training

Schedule:

  • 8 hour shift
  • Evening shift
  • Fixed shift
  • Late shift
  • Monday to Friday
  • Night shift

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service Representative: 2 years (Required)

Location:

  • Cebu City, Cebu (Required)

Advertised until:
Dec. 26, 2024


Are you Qualified for this Internship Role?


Click Here to Tailor Your Resume to Match this Job


Share with Friends!

Similar Internships


No similar Intern Jobs at the Moment!