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User Support Technician

Posted on Jan. 4, 2026 by Gwireless Smart Homes Ltd.

  • Full Time

User Support Technician
  • Education: Bachelor's degree
  • Experience: 3 years to less than 5 years
  • Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Manage incidents
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week

Advertised until:
Feb. 3, 2026


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