Veterinary Receptionist

JOB DUTIES AND RESPONSIBILITIES

Perform administrative duties for the Stransky Veterinary Center, veterinary staff, and leadership team that include, but are not limited to:

· Answering and directing phone calls, receiving and distributing mail, organizing and scheduling appointments, planning meetings and taking detailed notes, writing and distributing correspondence, making copies, and developing and maintaining a filing system.

· Answering questions about services provided, products used, and scheduling appointments.

· Entering data into databases, processing payments, handling cash, and credit card processing.

· Performing daily audit of receipts/cash and taking deposits to bank.

· Assisting in the preparation of regularly scheduled reports, assisting with organizational administrative functions, and opening and preparing mail.

· Providing general support to clients and serving as a point of contact for internal and external customers and addressing customer complaints.

· Performing other duties, as assigned.

REQUIREMENTS AND QUALIFICATIONS

· Must interact positively with supervisor, management, coworkers, volunteers, and the public to promote a team effort and maintain a positive and professional approach.

· Must be able to work independently with minimal supervision.

· Must have valid driver’s license and be insurable with the organization’s vehicle insurance carrier.

SKILLS AND QUALIFICATIONS

· Knowledge of office management systems and procedures, such as MS Office Suite.

· Working knowledge of office equipment, like printers and fax machines.

· Excellent time management skills and the ability to prioritize work.

· Attention to detail and problem-solving skills.

· Excellent written and verbal communication skills.

· Strong organizational skills with the ability to multitask.

· Proficient in computer applications, including relational databases, Microsoft Office, & email.

· Strong sense of professional judgement and ability to maintain confidentiality.

WORK SCHEDULE

Must come to work daily and on time, be available with flexibility in schedule changes, and able to work weekends and overtime according to the needs of the organization.

Pay: From $16.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person