Waiter/Server/Cashier - For Ladurée Bgc

Qualifications:

Bachelor's degree in Tourism and Hospitality Course and alike

With or with working experinece

Good communication skills with pleasing personality

Willing to work in BGC

Can start ASAP

Job Description:

• Transaction Processing:
• Accurately handle all guest transactions, including cash, credit, and electronic payments, using the POS system.
• Ensure that all charges are accurate and that any promotions or discounts are applied correctly.
• Maintain a balanced cash drawer, and perform accurate opening and closing reconciliation.
• Customer Service:
• Greet guests warmly, providing a positive and welcoming first impression.
• Assist guests with inquiries regarding menu items, pricing, products, and provide knowledgeable recommendations if needed.
• Address guest concerns or direct them to the appropriate team member, ensuring a high standard of service.
• Order Coordination:
• Communicate effectively with the serving and kitchen staff to confirm order details and ensure timely service.
• Coordinate take-out and to-go orders, ensuring accuracy and proper packaging according to standards.
• Handle any special requests or modifications as needed, keeping clear communication with kitchen staff.
• Cash Handling and Reporting:
• Follow proper cash handling procedures, including counting the drawer at the beginning and end of shifts.
• Prepare daily sales reports and balance cash receipts, submitting accurate records to management.
• Maintain security and confidentiality of cash and payment information at all times.
• Display and Product Knowledge:
• Stay informed about menu offerings, including seasonal items, new products, and special promotions.
• Assist with product displays at the cashier station, ensuring they are tidy and well-presented.
• Upsell products, such as pastries, gift items, and beverages, enhancing the guest experience.
• Maintaining Cleanliness and Organization:
• Keep the cashier area clean, organized, and stocked with necessary supplies such as receipt paper, bags, and utensils.
• Perform regular cleaning and sanitizing of the cashier station, following health and safety guidelines.
• Restock any display items or materials as needed, ensuring an attractive and organized checkout area.
• Collaboration and Team Support:
• Work closely with other staff members to ensure smooth operations and a positive guest experience.
• Assist with light service duties if needed, especially during peak times, to support team efficiency.
• Participate in team meetings and training sessions as required.

Job Type: Full-time

Schedule:

• 8 hour shift

Language:

• English (Preferred)

Work Location: In person