Warehouse Co-Worker (Order Fulfilment)

Job ID: 281699

Date posted: 07/03/2025

• $27.35 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

• These roles are Permanent Part-time 40hrs/fortnight.
• The internal job title for this role is Fulfilment Operations Co-worker.
• Availability requirements for these roles are:
• Fulfilment Operations (Outbound) 6:00am – 9:30pm
• You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

• If your application is successful, you may be invited to complete a video screening interview as part of the recruitment process.
• If your application is progressed, you will be invited to attend an in-person Interview with the hiring team.
• If you are successful for this role, you will be required to attend a 2-day Welcome induction on Monday 31 March & Tuesday 1 April 2025, 9am-5pm.

• Providing exceptional service to our customers at all touchpoints.
• Responsible for customer order tasks such as picking, packing and checking of products in line with in-store and/or online orders within set KPIs.
• Supporting customers with the collection and hand-out of their Merchandise Pick-up or Click & Collect orders.
• Actively contributing to highest goods availability by ensuring accurate replenishment, goods storage and returns flow to maintain stock levels and meet the needs of our customers.
• Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and co-workers.
• Supporting the wider fulfilment operations team with tasks where required.

• A passion for optimising supply chain and fulfilment operations.
• A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers.
• Ability to collaborate yet also be able to work independently.
• An energetic approach as you will be on your feet all day.
• Strong customer focus, ensuring we keep the customer in mind no matter what we do.
• Ability to prioritise tasks in a fast-paced environment.
• A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting.