Warehouse Operative Driver

About Us: At Dublin Simon Community, we’re dedicated to making home a reality. We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.

If you share our values and want to make a difference, we’d love to hear from you. We’re looking for client-focused, friendly, and adaptable individuals to join our team.

We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.

About the Job

Reports to: Social Enterprise Manager / Food for Simon Supervisor

Location: Warehouse in Chapelizod, Dublin

Working Hours : 37.5 hours per week you may be required on a rare occasion to work on a weekend or evening during busy periods such as Christmas but you will be given notice of this.

Contract type: 37.5 hours 5 days per week

This position is with our Food for Simon Team, based in our warehouse in Chapelizod. This is a busy team and requires a person that is both organised and adaptable.

While this role is with the Food for Simon Team you will be part of the wider Social Enterprise Team and will be required to assist when necessary with Shops collections and deliveries when the Shops Driver is unavailable, on annual leave, etc. This will be directed by the Social Enterprise Manager and Food for Simon Supervisor. You may on occasion also be required to assist with collections/deliveries for Fundraising activities or other driving roles with the organisation. This will be communicated to you by your line manager ahead of time.

The Role

• Support Dublin Simon Community services and fundraising with deliveries and collections.
• Keep warehouse tidy and store stock according to process in place.
• Liaise with donors to coordinate collections. Demonstrate excellent customer service skills to all donors at all times. Ensure details of new donors are communicated to Food for Simon team in fundraising.
• Ensure that all stock is recorded into and out of central warehouse.
• Facilitate visits to dry store, cleaning store and central freezer store, ensuring no stock moves without appropriate paperwork being filled in, and signed for by service representative.
• Prepare orders for Dublin Simon services and support deliveries when required.
• Monitor freezers and chillers are functioning correctly and comply with HACCP guidelines.
• Ensure near date food in dry store and freezer store is highlighted and moved to service units and utilised within date to minimise wastage.
• Maintain required standards of cleanliness in the food storage environment.
• Support the FFS Supervisor to ensure FFS system records are updated as required.
• Be professional when engaging with all services and donors to ensure strong relationships are maintained.
• Adhere to all Dublin Simon Community Policies & Procedures including Covid-10 specific policies along with government guidelines.
• Monitor and respond in a timely way to work emails and calls via your work phone.
• Work collaboratively with other teams who share workspace in Chapelizod warehouse, the Shops team, catering and kitchen staff and Fundraising.
• Other duties as required to support FFS Supervisor and/or due to organisational needs.

Person Specification:

• A team player. Shows support & encourages others
• Demonstrates attention to detail and problem-solving skills
• Be a self-starter, hard-working, committed with willingness to learn and develop new ways of working/processes
• Commitment to providing the highest quality service to clients, consistent with Dublin Simon Values
• Demonstrates professional behaviour
• Takes initiative & responsibility
• Ability to manage multiple projects and prioritize appropriately
• Communicates well within and outside the team
• Demonstrates commitment to the goals of the team
• Thinks & plans ahead anticipating potential stumbling blocks before they arise
• Takes ownership of tasks & responsibilities
• Be open to training and development opportunities and role development.
• CE that can work extra 4 hours per week

Other:

• Experience of working in a supply chain environment is desired but not required.
• Customer service experience and good communication skills would be an advantage.
• Previous experience in an inventory/warehousing role would also be an advantage.
• Basic Excel and Email Desirable.

Requirements of all Dublin Simon staff

• Commitment to the purpose of Dublin Simon Community and to work within the values, policies and procedures of the organisation and in the context of current legislation and regulations.
• To participate in regular supervision with your line manager.
• To actively participate in team and staff meetings and service reviews/ evaluations and to contribute to the development of policy and practice with your area of work and within Dublin Simon as a whole.
• To report any area of concern to your line manager in a timely manner
• To show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work during unsocial hours may be required.
• Have a flexible approach to the work in response to organisational change, development and review of best practice.
• Participate in and engage with a performance management programme.
• Identify training needs with your line manager and participate in training opportunities appropriate to the role
• To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative
• To participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate
• To undertake other duties as may be requested by the line manager from time to time
• To undertake your work in a manner that is friendly, flexible and informal.

Note: This Job Description will be reviewed and updated in line with the needs of the work.

What You Will Receive:

• Supportive colleagues & management team
• Dynamic & diverse work environment
• Competitive salary and benefits
• Clear progression Opportunities

Benefits:

• 25 days annual leave
• 5% matched contribution to your pension
• Paid Sick Leave Policy
• Paid Maternity Leave Policy
• Bike to Work Scheme
• Commuter Travel Tax Savers Ticker
• 1st-week Comprehensive Training

Job Type: Permanent

Pay: From €31,500.00 per year

Work authorisation:

• Irlanda (required)

Work Location: In person