Warranty Administrator

About Us:

Bright Motor Group was founded in 1982 and is now one of Ireland’s leading Motor Retailers, representing some of the best-known vehicle brands including Ford, Hyundai, SEAT, CUPRA, Volkswagen Commercial, Citroen, Suzuki, Peugeot, Opel, DS Automobiles and Leap Motor.

With 8 showrooms situated at Airside near Swords, a further 5 at Navan Road and our Bray dealership we provide a choice of locations for interested candidates.

As a result of our ongoing expansion and business growth, we wish to appoint a Warranty Administrator.

Role responsibilities:

• To maintain and operate the service warranty procedures in line with policies, working within the guidelines of the warranty manual provided by the manufacturer.
• To build & submit all warranty claims to the manufacturer within the guidelines
• Monitor claim progress accessing manufacturer systems at least on a regular basis
• To invoice all warranty jobs using the manufacturer’s standard repair operation times
• To set up and maintain an adequate filing system for job cards, credit summaries, claim submission acknowledgements
• To retain documents in line with the manufacturers guidelines.
• Support dealership warranty audits in line with the agreed timetable.
• Regularly check manufacturer warranty bulletins for any new developments and promote best practices across the division

What we are looking for:

• Experience as a Warranty Administrator in the motor industry essential.
• Excellent customer service skills, professional appearance and work ethic.
• Ability to work well in a process driven environment.
• Desire and attitude to succeed with the drive to continually exceed targets
• Knowledge of DMS systems and a good technical understanding of vehicles is an advantage
• Excellent communication and interpersonal skills
• Good working knowledge of Microsoft Office

What we offer in return:

• Work Schedule: Monday - Friday
• Competitive Salary
• 21 Days Annual Leave
• Company Pension Scheme
• Bike-to-Work scheme
• Employee Assistance Program
• In-house, manufacturer & professional qualifications.
• Referral program.
• A clean and safe working environment

Skills:
Accuracy warranty Computer Skills

Job Types: Full-time, Permanent

Pay: From €37,000.00 per year

Benefits:

• Additional leave
• Company pension
• Employee assistance program
• Employee discount
• On-site parking
• Sick pay

Work Location: In person