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Workforce Real Time Analyst

Posted on Dec. 17, 2025 by IntouchCX

  • Full Time

Workforce Real Time Analyst

As Real Time Analyst, You Will…

  • Evaluate large amounts of data
  • Communicate data in a clear and concise manner to Management Teams, Team Leaders and team members
  • Adjust staffing and scheduling according to changing needs of the business
  • Solicit extra hours or voluntary time off from where applicable, to ensure staffing meets forecasted volumes to clients
  • Monitor schedules and escalate issues regarding attendance adherence
  • Work with team members to ensure they know their statistics related to the schedule

As Real Time Analyst, You Have…

  • High school diploma or equivalent (required)
  • Some post-secondary or completion of post-secondary schooling (preferred)
  • Good communication skills
  • Advanced knowledge of MS Word and Excel
  • Adaptability to learn a variety of software programs
  • A high level of accuracy with regards to data entry
  • Strong analytical and problem solving skills
  • Willingness to learn and adapt to working in a new environment
  • The ability to multitask and self-manage your work day

Job Type: Full-time

Pay: Php25,000.00 - Php40,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion

Work Location: In person


Advertised until:
Jan. 16, 2026


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