Bilingual (Korean-English) Virtual Dental Assistant – Work From Home

Job Description

We are seeking a reliable and dedicated Bilingual (Korean-English) Virtual Dental Assistant to join our growing remote team! This is a full-time, long-term work-from-home position focused on providing administrative support to a dental practice while ensuring excellent patient service and full HIPAA compliance.

If you are organized, tech-savvy, and passionate about assisting patients, we would love to review your application.

Key Responsibilities

• Greet and assist patients virtually, collecting all required information accurately
• Respond to patient inquiries with professionalism, empathy, and clarity
• Handle calls, messages, and appointment scheduling in a timely and efficient manner
• Coordinate with dentists, patients, and team members to support smooth daily operations
• Maintain accurate patient records, reports, and documentation
• Perform other administrative duties as needed

Qualifications

• Bachelor’s degree or strong experience in customer service
• Excellent communication skills in both English and Korean (fluent speaking required)
• Patient-centered, friendly, and able to build positive interactions
• Fast learner with a proactive and collaborative work attitude
• Tech-savvy with strong problem-solving abilities
• Stable high-speed internet connection (backup preferred)
• Quiet and professional home workspace with a plain background
• Dual-monitor setup

Technical Requirements

• Processor: Intel i5 10th Gen / AMD Ryzen or above
• RAM: Minimum 8GB (16GB recommended)
• 1080p webcam (e.g., A4Tech PK-910H)
• Noise-canceling headset (e.g., Logitech H390)
• UPS or power backup to avoid interruptions

Training Program Covers

• Dental procedures and terminology
• Effective patient communication
• Training on dental management systems/software

Training Details

• Allowance: ₱10,000 per month + night differential
• Schedule: 11:00 PM – 5:00 AM (PH Time)
• After completing training successfully, the role transitions to a full 9-hour work schedule.

Job Type: Full-time

Pay: Php18,000.00 - Php22,000.00 per hour

Benefits:

• Paid training
• Pay raise
• Work from home

Work Location: In person