Food Runner

Location: Burma Superstar Oakland

Position: Food Runner

Salary: $16.50 + Tips (Hourly)

Calling all foodies, the passionate, the inspired!

At Burma Ince it is more than just a “job” and we are more than just a “company”. We are a small but mighty group of individuals passionate about food, life, people and culture. We are strong believers that food should be more than just fuel, it should be celebrated, act as a source of discovery, connection and feed a sense of adventure.

Burma Inc is the company behind Burma Superstar, Burma Love and Burma Bites in the San Francisco Bay Area. What started out as a single restaurant with a vision to bring Burmese/Asian cuisine to the world, has quickly turned into a family of restaurants, a non-profit organization, as well as a retail line, and this is just the beginning.

Together we are on a mission to bridge cultures through food, and we want YOU to join our mission!

Be a part of our story, what do you say?

Position Summary:

This role is more than a Food Runner, it is the opportunity to join a family, and act as a brand ambassador for bridging cultures through food. The ideal candidate is highly organized and capable of working in a fast-paced environment ensuring a seamless dining experience taking our patrons on a culinary adventure through education, quality customer service, and making sure they have a positive experience at our restaurant! We are counting on you to be an extension of our brand.

Job Responsibilities:

• Deliver food to guests quickly, efficiently and accurately
• Warmly greet and engage with guests
• Obtain and maintain a working knowledge of all food menus, dishes, ingredients, substitutions, and allergens to properly educate guests
• Attentively scan the dining room for customer needs, empty server ware, refills
• Provide excellent customer service to guests, ensuring guests are enjoying their meals and have everything they need after delivery of food
• Take initiative to correct any issues that may arise with a positive attitude
• Keep food running station clean and organized at all ties
• Safely and neatly package leftovers and to-go items
• Promote an atmosphere of teamwork by assisting front of house team members including servers, bussers, hosts and bartenders
• Efficiently communicate food orders to back of house, paying close attention to priorities and special requests (e.g food allergies)
• Perform calmly and effectively in a fast-paced environment
• Assist with routine cleaning responsibilities
• Comply with health and safety codes

Qualifications:

• Team player with a positive attitude
• Strong customer service skills
• Strong attention to detail
• Excellent communication skills
• Positive interpersonal skills
• Service experience in a fast-paced environment
• Working knowledge of spirits, wine and food
• Awareness of basic safety and sanitation policies
• Able to acquire a California Food Handlers license, Sexual Harassment and Alcoholic Beverage (ABC) certifications (before or within 2 weeks of hiring)

A few reasons why you’ll love your job:

• Opportunity to be a part of a growing passionate company and team
• Unique opportunity to bridge cultures through food
• Benefits: Medical, Dental, Vision, 401K
• Family meals provided
• Employee Referral Program
• Employee Recognition Program

Equal Employment Opportunities (EEO):

Burma Inc provides employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, nation origin, age, disability, genetics and other protected classes. We also consider qualified applicants with arrest and conviction records, consistent with legal requirements. In addition to federal law requirements, Burma Inc complies with applicable state and local governing nondiscrimination in employment in every location in which the company operates.