Night Porter (Experienced)

Bright Smiles Required.

Full Time Night Porter is required for a great opportunity to work in a large-scale, busy Night/Front Office Operation, in an Internationally Branded Hotel…

Please note this role is based on night shifts from 11pm until 7:30am.

Our Hotel.

CROWNE PLAZA Dublin Blanchardstown | 14 Meeting Rooms | Spacious Event Rooms |Sanctuary Bar | Inca Coffee Lounge | Forchetta Restaurant | 188 Bedrooms.

The Person.

We are looking to recruit an enthusiastic, friendly, organised individual to work in our Night/ Front Office facilities. You must be passionate about people, about maintaining and driving standards, and about providing superb guest service.

Perks of Joining Crowne Plaza Dublin | Blanchardstown.

• Our fantastic staff restaurant, to ensure you are well looked after.
• Free & Secure Car parking onsite.
• Continuous Training and Development so you can progress your career with Tifco.
• IHG Rewards team membership – travel the world with over 6000 partner hotels worldwide.
• Friendly and professional work environment.
• Flexibility to ensure a positive work/life balance.
• Award winning employee recognition schemes.

The successful candidate will have.

• Responsibilities to prepare and serve in line with agreed procedures all Food & Beverage in the hotel during the night shift.
• To attend HACCP training as required and to follow best practice when preparing food and drink.
• To assist guests with the movement of luggage to and from the bedroom.
• To set and maintain conference rooms if required to do so.
• To distribute newspapers to guest bedrooms in line with the agreed procedure.
• To assist customers who need assistance with any information that they require.
• To deep clean on a nightly basis the lobby floor, any glass around the lobby area, the lifts, the toilets, the bar and restaurant area. This will involve use of the buffing machine.
• To patrol the guest bedroom floors collecting all the room service breakfast cards.
• To prepare and serve the early guest room service cards in accordance with the agreed standards. These trays must be delivered in a timely manner.
• To maintain and check the toilets, both banqueting and public, on an hourly basis.
• To clean the toilets if they become soiled or blocked.
• To maintain the Lobby and Public Areas are maintained to standard at all times these areas are of paramount importance and must never fall below the agreed standards.
• To adhere to security, cash and key control procedures at all times.
• To adhere to the Responsible of Alcohol PolicyTo assist housekeeping as required. This will involve moving roll away beds, cots as required.
• To follow all procedures when escorting guests to and from the outlets. This will involve explaining the outlets to customers and the facilities in the bedrooms.
• To maintain the porters storeroom in a clean and professional working order.To ensure that a lobby presence is maintained at all times.
• To assist guests with any requests that they may have. This involves going that “Extra Mile” to ensure guest satisfaction.
• To report any suspicious behavior to security.
• To assist the F&B team in keeping lobby tables, counters and furniture team.
• To provide support in other areas of the hotel if required to do so.
• To ensure that all postings from the nights shift are charged correctly onto guest’s bills.
• To assist guests in making restaurant/flight/taxi reservations and provide the guest with a reservation card.
• To clean bedrooms if required to do so by the manager on duty during the night time shift.
• To empty ashtrays and bins on a periodic basis throughout the day.

Benefits:

• Competitive salary – including many great benefits including…
• Bike to work scheme
• Employee discount
• Free & Secure Car Parking onsite
• Full uniform provided.
• A fantastic staff area, where you can enjoy free Meals and Refreshments each day made by our very own chefs.
• Continuous Training and Development so you can progress you career with IHG.
• IHG Employee Discounts – travel the world with over 6000 partner hotels worldwide.
• Award winning Employee Assistance Programme with Spectrum Health.
• After 3 months service, avail of our Complimentary Room and Employee Rate benefit within Tifco Hotel Group.
• Earn €500 Refer a Friend scheme.
• Regular hotel and team events and year-end company celebrations.

Job Type: Part-time

Pay: €13.74-€14.80 per hour

Expected hours: 39 per week

Benefits:

• Bike to work scheme
• Company events
• Employee discount
• Food allowance
• On-site parking
• Store discount

Experience:

• Hospitality: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person