Vice President – Private Assets Product Manager

About Citco

Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals, and private clients worldwide. With 14,000 employees in 50+ countries, we pioneer innovative solutions that meet our clients’ evolving needs and deliver exceptional service.

Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.

A career at Citco is not just a job – it is an opportunity to excel in an environment that genuinely supports your personal and professional development.

About the Role:

We are seeking an experienced and innovative Vice President to join our Digital Products team . You will be responsible for leading the delivery and optimization of digital products that underpin our fund administration platform. This role focuses on the back-end configuration, data integration, and scalability of digital workflows that connect clients, operations and systems across asset classes. This individual will partner closely with the Head of Digital Products (Strategy & Front End Experience) to translate strategic prioritizes into technical execution – ensuring the digital ecosystem is reliable, extensible and future ready.

Your Role:

• Own the product vision for initiatives within the Digital Products team, ensuring alignment with the overall CX strategy.

• Translate strategic direction into clear product requirements, balancing business goals with enterprise architecture.

• Lead the design and delivery of digital products in collaboration with Technology, Data Services, Operations, and User Experience teams — ensuring intuitive front-end experiences and robust back-end integrations.

• Manage the full product lifecycle — from discovery and documentation through development, testing, and post-launch optimization

• Embed automation and AI-driven enhancements to reduce manual intervention and improve operational efficiency.

• Maintain rigorous data governance, lineage, and quality standards across all digital products.

• Partner with QA teams to establish testing, UAT, and regression standards that safeguard production integrity.

• Advocate for user-centric design principles and oversee usability testing to ensure exceptional client and employee experiences.

• Define and monitor KPIs for product adoption, performance, and client satisfaction

• Ensure compliance with regulatory, security, and risk management requirements

• Produce and maintain documentation for workflows, configurations, and technical dependencies.

• Engage stakeholders across CX, UX, Transformation Office, Automations, Operations, Data, and IT to align priorities and communicate progress.

About You:

• 7+ years of experience in product management, digital transformation, or technology delivery within financial services or fund administration.

• Proven ability to lead cross-functional teams and influence strategic decisions at senior levels.

• Experience with client-facing applications and user experience design.

• Deep knowledge of financial services operations, client service processes, and regulatory requirements

• Strong project management skills with experience in agile methodologies and modern product development practices.

• Excellent analytical and problem-solving abilities, with a track record of delivering measurable business outcomes.

• Ability to manage complex stakeholder networks across technology, operations, and product functions

• Demonstrated experience delivering workflow automation, platform modernization, and data-driven solutions.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.