Business Operations Manager

About the Role:

As a Business Operations Manager, you will be responsible for project management, coordinating operational processes and initiatives that support the effective execution of sales activities. This role blends commercial strategy execution with executive support and leadership coordination, working closely with the Head of B2B Sales APAC, who also serves as the General Manager, APAC. You will play a key role in aligning strategic objectives, tracking business performance, providing market intelligence, and facilitating leadership priorities.

You Will:

• Implement and manage business processes, workflows, and operational procedures, achieving goals through the performance of your direct reports.
• Lead projects, initiatives, or small teams to support operational initiatives and program execution, taking full accountability for outcomes and team effectiveness within your defined scope.
• Anticipate operational issues and develop tailored solutions while communicating with diverse stakeholders to influence decisions through persuasion and collaboration.
• Consolidate business performance updates, pipeline insights, and forecasts to help the commercial team stay focused on near- and mid-term priorities.
• Oversee planning and execution of executive meetings, leadership offsites, and regional events, ensuring objectives are met and follow-ups are actioned.
• Prepare concise and impactful talking points, briefs, and presentations for the GM’s internal and external engagements including employee town halls and executive leadership meetings

You Have:

• Deep expertise across multiple areas in business operations, process optimization, or cross-functional program management.
• 7-10 years of prior experience in business operations, sales operations, or a related industry.
• Proven experience overseeing operational workflows.
• Bachelor's degree or equivalent experience.

Our Benefits

• Comprehensive Insurance & Retirement plans
• Paid Time Off and Leaves
• Education Benefits
• Family Care Benefits
• Career Growth Programs
• Access to Dow Jones Products
• Employee Referral Program
• Employee Well-being Support & Fitness Programs
• Financial Health Programs
• Cybersecurity Protection

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Business Area: Dow Jones - Risk Sales

Job Category: General Management

Union Status:

Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 52416