Customer Service Representative - Entry Level

Customer Service Representative - Entry Level

Job Summary

Heat-Timer Corporation seeks highly motivated individual for a full time Customer Service Representative position. The customer service representative will work cooperatively with the sales department and other members of the distribution team. This is not a cold calling or call center position. Excellent communication skills, both written and verbal are required. The ideal candidate must possess excellent phone etiquette and organizational skills. This is a full time position with medical, dental and 401k benefits.

Responsibilities

• Answer incoming phone calls
• Responsible for customer relationship management
• Perform all day to day administrative tasks
• Respond to customer inquiries via phone and email

Requirements

• Proficient with Microsoft Office Suite
• Solid communication skills both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize and work under pressure
• Strong attention to detail

Compensation/Hours

• $41,500 Base Salary/Year (With Bonus Potential)
• Mon – Fri (No Weekends)
• Hours: 8:30am – 5:00pm (1 Hour Lunch)
• 401(k) with Company Match
• Medical and Dental Insurance

Job Type: Full-time

Pay: $41,500.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person