Customer Support Associate

Some jobs are about checking boxes.
This one is about helping people feel supported, understood, and confident.

We’re hiring a Customer Support Associate to join our full-time team in Minneapolis. This role is ideal for someone who enjoys problem-solving, clear communication, and being a reliable point of contact for customers who need assistance.

If you take pride in delivering great service and like being part of a team that values professionalism and consistency, this could be a strong next step in your career.

What You’ll Do

As a Customer Support Associate, you’ll be a key part of the customer experience, providing timely and accurate support across a range of inquiries.

Your responsibilities will include:

• Responding to customer questions via phone, email, or internal systems
• Providing clear information and practical solutions
• Assisting with account updates, order inquiries, or service requests
• Documenting interactions accurately and efficiently
• Following up on open issues to ensure resolution
• Escalating complex concerns when appropriate
• Working closely with teammates to maintain service quality and consistency

Your goal is to ensure every customer interaction is professional, helpful, and positive.

What We’re Looking For

You’ll succeed in this role if you:

• Communicate clearly and confidently
• Stay patient and focused in a fast-paced environment
• Enjoy helping people solve problems
• Are detail-oriented and organized
• Learn new systems and processes quickly
• Take ownership of your work and follow through

Customer service or support experience is helpful but not required. We provide full training for motivated candidates.

What We Offer

• Full-time, stable position
• Competitive hourly pay
• Paid training and ongoing support
• Opportunities for growth and skill development
• A collaborative, team-oriented workplace
• Convenient Minneapolis-based location

Why This Role Works

This position is a great fit for people who like structured work with daily variety. You’ll build communication skills, gain experience in customer support, and become a trusted resource for customers and teammates alike.

Apply Today

If you’re ready to step into a full-time role where your communication skills and attention to detail make a real impact, apply today to become a Customer Support Associate in Minneapolis.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Work Location: In person