Engineer
Posted on March 14, 2025 by Singapore Post
- Singapore, Singapore
- N/A
- Full Time
- Develop and deploy scalable solutions for end-user devices, including desktops, laptops, printers, payment terminals (NETS machines), and mobile devices
- Design and maintain efficient endpoint management tools (e.g., SCCM, SAM, Google Chrome, ICA solutions) to streamline deployment and ongoing maintenance
- Strategically plan and implement architecture upgrades to align with business objectives, enhancing both security and system performance
- Oversee and manage daily operations of the EUC infrastructure to ensure optimal performance and availability
- Diagnose and resolve complex technical challenges involving end-user devices, operating systems, software, and network connectivity
- Manage servers, virtualization, cloud integration, and troubleshoot complex server issues
- Monitor server performance and ensure high availability
- Assess new patches and updated versions of applications in the lab environment
- Oversee patch management and software updates to ensure security and compliance across all systems and devices
- Handle inventory management and spare parts for systems
- Ensure adherence to safety programs within the team
- Enforce robust security measures on end-user devices to mitigate risks of data breaches, malware, and unauthorized access
- Ensure that all systems and devices comply with regulatory and organizational security standards, including encryption, endpoint protection, and access controls
- Manage and conduct quarterly vulnerability scans for servers
- Demonstrate proficiency in firewalls, VPS, and endpoint protection tools
- Partner with IT teams across networking, security, and helpdesk functions to address end-user computing requirements and maintain smooth system integration
- Provide training, documentation, and technical guidance to junior FES staff and end-users on new technologies and best practices
- Automate repetitive tasks such as software deployment and device configuration to enhance operational efficiency
- Develop scripts and automation tools to improve operational efficiency
- Regularly evaluate and refine EUC processes to improve user satisfaction and reduce costs
- Diploma in Computer Science, Information Technology, or a related field.
- At least 5 years of IT experience
- Proficient in both Windows and Linux environments
- Proficient in Server Operating Systems: Windows Server, Linux (RHEL, Cisco Unix, etc)
- Expertise in virtualization technologies (VMware, Hyper-V, etc)
- Strong expertise in EUC technologies, device management, and security solutions
- Hands-on experience troubleshooting hardware, software, and network issues in a large-scale environment
- Experience in large-scale deployments and migrations, such as SAM applications, Windows rollouts, M365, and Chromebooks
- Certifications such as Microsoft Certified: Modern Desktop Administrator, ITIL, or equivalent are advantageous
- Class 3 license is required
Advertised until:
April 13, 2025
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