Event Operations Manager (Secondment)

WHO WE ARE

OPUS AGENCY

WHAT WE ARE LOOKING FOR

At Opus we work with some of the world’s most influential brands to design, create, and manage their most important events and experiential campaigns. The Solutions Architect is responsible for working with clients to recommend, architect, integrate and oversee the event technology and experiential solutions, while managing third party technology relationships and contracts.

The Events Operations Manager is a creative independent individual who is capable of executing large scale marketing events to support the ASEAN business of one of our key clients to achieve their goals through the education of customers & partners, and the creation of pipeline.

This individual supports workstreams within a large-scale flagship event project; alongside a project team including; but not limited to - Sponsorship team, Startup Marketing, Account Based Marketing, Partner Marketing, Developer Relations, Global Marketing and agencies.

YOU SHOULD HAVE

• 2+ years’ experience in marketing for a B2B technology company or agency with a proven track

• record in delivering world class events
• Strong stakeholder engagement (internal and external) and communication skills with the ability
• to influence.
• Experienced in navigating large corporations with complex business structures and processes
• Preferred qualifications
• Proficiency in digital, social, and email marketing an advantage
• Degree qualifications preferred
• Experience building, executing and scaling cross functional marketing programs
• Experience driving direction and alignment with large cross-functional teams and agency

• Partners

RESPONSIBILITIES

In partnership with Head of Events, ASEAN, execute the regional flagship, summit for the ASEAN event portfolio. This will include defining the event theme and programs components in line with business objectives, and working with stakeholders and agencies to oversee the delivery of world class event experiences from registration through to post-event follow-up.

• Manage end-to-end planning and execution of events with operational and logístical

• excellence; build processes for repeatable and scalable event activities
• Work with multi-layer stakeholders and external agencies to manage event content and
• production, and overall event experience
• Ability to identify better ways of working at scale through building new mechanisms and
• processes
• Proactive approach to handling any challenges that might arise and ability to quickly
• troubleshoot any problems that should arise on the event day
• Collaborative attitude and ability to stay calm under pressure
• Strong judgment and decision-making skills
• Capable of confidently using experience and data to assess and recommend the best
• course of action even in ambiguous situations
• A self-starter who can take general direction and produce specific results
• Project management experience
• Event Application Build - Across 3 Summits, work closely with Global Event App POC
• on app build, leveraging templates provided as well as past year (2025) templates for
• reference
• On-site role - Support at Registration Help Desk – onsite checks in

• External Registration System for any attendees facing issues with registration onsite

COMPETENCIES

• Event Strategy & Execution
• End-to-End Event Management
• Operational & Logistical Excellence
• Stakeholder Engagement & Influence
• Cross-Functional Collaboration
• Agency Management
• Content & Program Development
• Event Production Oversight
• Process Improvement & Scalability
• Marketing Program Development
• Digital, Social & Email Marketing
• Event Technology & App Management
• Project Management
• Data-Informed Decision Making
• Problem Solving & Troubleshooting
• Judgment & Decision Making
• Communication & Presentation Skills
• Ability to Navigate Complex Organisations
• Calm Under Pressure
• Adaptability & Ambiguity Comfort
• Self-Starter & Ownership Mindset
• Customer/Attendee Experience Focus

PHYSICAL REQUIREMENTS:

Individuals will be required to sit for the majority of the day and may be required to stand as needed. May require ability to ambulate primarily on a level surface for periodic periods throughout the day. Individuals may be required to travel via airplane, train, taxi, car and/or other means of transportation, as needed.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

OTHER DUTIES AND ACKNOWLEDGEMENT

This position requires verification of Australian citizenship due to citizenship-based legal restrictions and/or proof of right to work. The ability to meet The Opus Group background screening process are required for this role.

The Opus Group does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.