Front Of House Supervisor

Introduction:
DON'T settle for just another hospo job.

Here’s the opportunity to make an impact.

What's in it for you?

• Competitive wages, tips and bonuses — Work in a top venue with a rewarding pay package.
• Stable roster with 40 hours per week and 2 days off in a row — The old hospo standard of back-to-back doubles and unpaid overtime doesn't apply here. You're a person and we know you have a life outside of work.
• Incredible staff discounts — If you've ever dreamed of experiencing 5-star dining at fast food prices, joining our team is the perfect way to make that happen!
• Industry-leading training — You will receive unmatched levels of external training relating to supervision & management, hospitality skills, beverage knowledge and many more topics, and we are happy to foot the bill!
• Real growth potential — One of our current Directors started with us as a Kitchen Hand at San Telmo — this is just one of many examples of our ability to develop staff!
• Collaborative team culture — Join a supportive, fun and enthusiastic team where your ideas and contributions are valued.

Surely this can’t be for real? Read on....

Description:
The San Telmo Group began in 2011 with the opening of San Telmo and has since grown into a group of five venues across Melbourne: San Telmo, Palermo, Asado, Pastuso and Robata. Each restaurant has its own identity, but all are united by a passion for great hospitality, quality produce and cooking over fire.

We’re currently looking for Front of House Supervisors to join our growing businesses at Pastuso and Robata.

What you'll do

Lead service on the floor and support FOH teams during busy shifts
Recruit, coach and develop FOH staff
Oversee the onboarding and training of new team members
Deliver exceptional guest experiences and handle feedback professionally
Assist with opening and closing procedures for the venue

Skills and Experiences:
What you’ll bring

• Full Australian working rights
• A genuine passion for food and beverage
• Proven ability to confidently lead busy services
• Demonstrated experience with training and developing FOH staff
• Calm and effective problem-solving under pressure
• Excellent attention to detail and service standards
• A positive, team-first approach

The San Telmo Group is an equal opportunity employer and all applications are welcome!