Global Account Manager

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Be a Part of Something BIG!

Global Account Manager to drive sales growth, build CXO-level relationships, and secure strategic partnerships. This role requires a strategic mindset, strong communication skills, and the ability to collaborate across various teams and regions.

Make an Impact by

• Build and maintain strong relationships with key stakeholders in global accounts, fostering and developing CXO-level customer relationships to enhance customer retention.
• Identify opportunities for growth, including upselling and cross-selling products and services to increase sales revenue.
• To identify and address customers' IT&T needs through detailed account planning aiming to secure bids and innovative deals.
• Work closely with various internal teams to ensure a cohesive approach to account management.
• Lead negotiations for contracts and pricing with global clients.
• Proactively identify and address issues that may impact client satisfaction or account performance.
• Demonstrate expert knowledge of technology trends and differentiate the unique value delivered through Singtel’s offerings within this domain.
• Achieve high customer satisfaction with decision-makers and play a key ambassador role for Singtel.
• Meet financial KPIs and develop strategic plans to execute and exceed sales targets.

Skills for Success

• Degree with 5 or more years of sales experience
• Proven experience in account management, sales, or business development, preferably in a global context.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work collaboratively in a cross-functional team environment.
• Strong analytical and problem-solving abilities.
• Knowledge of ICT and telecommunications preferred.
• Sales-driven mindset with a strong focus on achieving targets and driving revenue growth.
• Possess strong leadership skills to guide and influence teams and clients effectively

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities