Medical Receptionist | Get Up To 24.5k Monthly
Posted on Nov. 27, 2024 by Ista Personnel Solutions
- Makati City, Philippines
- $243577.0 - $308422.0
- Full Time

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Responsibilities:
- Handle customer inquiries and resolve concerns promptly and professionally
- Provide accurate and detailed information about our products/services to customers
- Identify and escalate priority issues to the appropriate departments
- Ensure customer satisfaction and loyalty through effective communication and problem-solving skills
- Maintain customer records and update relevant information in the system
- Collaborate with team members and other departments to improve overall customer experience
- Meet or exceed individual and team targets
Requirements
- 6 months - 1 year BPO experience (Voice account)
- Appointment setting experience is a plus
- Good verbal and written English skilss
- Willing to work onsite in Shaw Blvd, Mandaluyong
- Willing to work on shifting schedules and weekends
Benefits
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
Job Type: Full-time
Pay: Php21,000.00 - Php25,000.00 per month
Benefits:
- Company events
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- Evening shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (Required)
Advertised until:
Dec. 27, 2024
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