New Patient Coordinator / Reception

Join Our Team as a New Patient Coordinator/Receptionist!

Are you ready to embark on a new chapter in your career? Our expanding orthodontic practice is seeking a talented individual to join our team. We're dedicated to growth and making a positive impact in our community while having FUN at work!

Who We Are: We are a team of professionals committed to building relationships with the families we serve. Excellence in patient care, superb technical skills, and an exceptional customer service mindset are at the core of what we do.

What We Offer:

• A cheerful, can-do attitude committed to providing outstanding patient care
• Strong communication and interactive skills
• Friendly, welcoming, outgoing personality
• Great time management and organizational skills
• Team player, willing to support all aspects of the practice
• Strong verbal and written communication abilities
• Proficiency with high-tech equipment or a keen desire to learn
• Ability to thrive in a fast-paced environment
• Dental/orthodontic experience is beneficial but not mandatory; a positive attitude is a must!

Responsibilities

• Greet and assist new patients at the front desk, ensuring a welcoming environment.
• Manage multi-line phone systems to schedule appointments and handle inquiries.
• Maintain electronic medical records accurately and efficiently.
• Provide exceptional customer service while communicating effectively with patients and staff.
• Organize patient files and documentation, ensuring compliance with office protocols.
• Utilize Microsoft Excel for tracking appointments and managing office tasks.
• Collaborate with orthodontic staff to streamline patient flow and enhance service delivery.

Position Details: This full-time position (4-5 days per week) offers competitive wages for the right team player. Immediate start available.

How to Apply: If you are excited about this opportunity and believe you would excel in this role, please send your resume and a cover letter telling us why you'd be a great fit. Qualified candidates will be contacted for a phone interview to discuss next steps.

We look forward to hearing from you!

Job Type: Full-time

Pay: $23.00-$26.00 per hour

Expected hours: 32 per week

Benefits:

• Company events
• Dental care
• Extended health care
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Calgary, AB T2W 4Y1: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Experience with Orthotrac

Education:

• Secondary School (preferred)

Experience:

• Dental receptionist: 1 year (preferred)

Work Location: In person