Optometric Assistant/Optician

We are an independent patient focused optometry office that loves what we do! Our goal is simple; to help people see their best and feel great in their eyewear while providing exceptional eye health care. We believe in kindness, teamwork, and creating a positive experience for every patient. If you are looking for a workplace where you are appreciated and supported, we'd love to meet you! The ideal candidate is enthusiastic, dependable, and enjoys working with people. You will play an important role in supporting the optometrist, assisting patients, and ensuring smooth daily operations in the clinic.

Key Responsibilities

• Greet and assist patients with scheduling, pre-testing, and frame selection
  • Conduct pre-testing and diagnostic imaging
  • Assist patients with eyeglass frame and lens selection, adjustments, and fittings
  • Process orders for eyewear and contact lenses
  • Educate patients on lens options, coatings and eyewear care
  • Handle billing, insurance submissions and payment processing
  • Maintain cleanliness and organization of optical displays and work areas
  • Dry eye knowledge and comfortable with learning Radio Frequency and IPL to treat meibomian gland dysfunction ( we will train)

Qualifications

• Previous experience in an optometric office or optical environment is a requirement
  • Strong customer service and communication skills
  • Attention to detail and ability to multitask
  • Comfort with technology and willingness to learn new systems and equipment
  • Team player with a positive attitude

What We Offer

• Competitive wages based on experience
  • On the job training and continuing education opportunities
  • Staff discounts on eyewear and contacts
  • Supportive and team oriented work environment
  • Benefit package after probation period
  • Employer contribution to RRSP

If this sounds like the kind of place you'd enjoy working we'd love to hear from you! Please send us a resume and a cover letter.