Patient Coordinator

Overview
We are seeking a dedicated and organized Patient Coordinator to join our healthcare team. The ideal candidate will play a crucial role in ensuring a smooth and efficient patient experience from the moment they enter our facility. This position requires excellent communication skills, attention to detail, and a strong understanding of medical terminology and office procedures. The Patient Coordinator will serve as the primary point of contact for patients, managing appointments, handling inquiries, and maintaining accurate electronic medical records.

Responsibilities

• Greet patients warmly upon arrival and assist with the check-in process.
• Schedule and confirm patient appointments using electronic medical record systems such as Dentrix or Epic.
• Manage patient inquiries via phone systems, providing accurate information regarding services, procedures, and office policies.
• Maintain organized patient records, ensuring all documentation is complete and up-to-date.
• Process patient forms and insurance information efficiently while adhering to privacy regulations.
• Collaborate with healthcare providers to coordinate patient care and follow-up appointments.
• Assist in managing front desk operations, including answering phones, filing documents, and handling administrative tasks as needed.
• Educate patients about treatment options and procedures using appropriate medical terminology.

Skills

• Previous experience in a medical office or as a dental receptionist is preferred.
• Proficiency in electronic medical records management systems such as Dentrix or Epic is highly desirable.
• Strong administrative skills with the ability to multitask effectively in a fast-paced environment.
• Familiarity with medical terminology to communicate effectively with both patients and healthcare professionals.
• Excellent interpersonal skills with a focus on providing outstanding patient service.
• Ability to operate standard office equipment and phone systems efficiently.
• Detail-oriented mindset with strong organizational skills to maintain accurate records and schedules.

Join our team as a Patient Coordinator where you can make a meaningful impact on patient care while working in a supportive environment!

Job Type: Part-time

Pay: From $19.00 per hour

Benefits:

• Extended health care
• Flexible schedule
• On-site gym
• On-site parking
• Wellness program

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Work Location: In person