Project Manager/Business Analyst

ROLE #1 - PROJECT MANAGER / BUSINESS ANALYST (PM/BA)

The PM/BA will oversee and manage IT projects, ensuring timely delivery and alignment with NYCDOE goals. This role involves both project management and business analysis responsibilities. Key duties include:

Project Management: Lead and manage complex IT projects, ensuring timely delivery, adherence to contract requirements, and achievement of project goals. Collaboration & Communication: Collaborate with clients, cross-functional teams, and stakeholders to define project scope, objectives, and deliverables. Develop and maintain project plans, timelines, and resource allocation.

Risk & Issue Management: Identify, document, escalate, and address risks and issues via DIIT’s approved processes and systems. Documentation & Reporting: Draft, develop, and document project process flows, communication strategies, and status updates. Archive all relevant documentation and manage supporting documents for audit-related activities.

Stakeholder Liaison: Liaise with schools, Borough Technology Directors, Service Desk, DeviceHub, DAAP, and various technical teams to seek and provide resolutions to stakeholders.

Data Analysis: Work with relevant partners to help with data analysis and report analysis as required.

Invoice Fulfillment: Review, manage, QA, and prepare supporting documents for invoice fulfillment for senior leadership signoffs and approvals for payment.

MINIMUM REQUIREMENTS: Experience: o 6+ years of Project Management and Business Analysis experience. o 5+ years of experience in customer service and client-facing roles. o 6+ years of experience documenting project deliverables.

Skills: o Proficiency with Microsoft Office (Word, Visio, Excel, Project). o Strong communication skills. o Detail-oriented with a focus on process and quality.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Experience:

• Project Management : 6 years (Required)
• Business analysis: 6 years (Preferred)
• documenting project deliverables.: 6 years (Preferred)

Work Location: On the road