Regional Operations Manager

Join Compass Group, Australia’s largest hospitality and support services provider, as we continue to deliver exceptional Living and Working Services (LWS) to our client portfolio across Australia.

ESS delivers the best hospitality and support services to remote sites across Australia. From mess halls to accommodation and recreation facilities, our teams keep communities running smoothly every day.

As an Area Manager, you’ll oversee multiple sites, driving performance, supporting Site Managers, and ensuring consistent service excellence. You’ll play a key leadership role in delivering on contractual commitments, operational efficiencies, and client satisfaction.

About the Role

In this role, you will be responsible for overseeing the day-to-day operations and performance across a portfolio of sites, providing leadership, coaching, and support to Site Managers to ensure business objectives are consistently achieved.

You will build and maintain strong client relationships, ensuring contractual obligations are met while driving continuous improvement, innovation, and cost efficiencies across operations.

The role also involves managing operational budgets, including labour, food, and consumable costs, while ensuring the highest standards of safety, compliance, and food safety are upheld across all locations. Through strong leadership, you will foster a culture of excellence, diversity, and engagement within your teams.

About You

You’re an experienced multi-site leader with a background in facilities management, hospitality, or large-scale operations. You thrive on building strong relationships, solving challenges, and motivating teams to deliver results.

• A business or hospitality qualification (preferred)
• Minimum 6 years’ management experience in a similar environment
• Proven commercial acumen with P&L management experience
• Strong people leadership and client relationship management skills
• Excellent understanding of safety, compliance, and workplace legislation
• Proficiency with IT systems and reporting tools

Why Compass Group?

We are driven by our values Responsibility, Teamwork, and Passion for Quality.

• Opportunities for career growth and national mobility
• Supportive leadership and professional development programs
• Access to employee benefits and recognition programs
• The chance to make a meaningful impact across remote and regional communities

We are committed to providing a recruitment process that is fair, equitable, and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on 1300TALENT or careers@compass-group.com.au.

Our people’s unique backgrounds, experiences, and abilities are at the heart of our vibrant workforce. We strive to create workplaces that reflect the diverse communities we serve, where everyone feels empowered and valued. We welcome and encourage applications from Aboriginal & Torres Strait Islander peoples, people of all backgrounds, ages, sexual orientations, gender expressions, gender identities, and people with disability.