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Reports Analyst| Get Up To 24.5k Monthly!

Posted on Nov. 27, 2024 by Ista Personnel Solutions

  • Full Time

Reports Analyst| Get Up To 24.5k Monthly!

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

  • Gathering lab reports for submission
  • Performing bookkeeping tasks such as sending invoices, accounts payable, general data entry

Job Description:

  • Provides customer support through different communication channels (phone, email, chat).
  • Resolve issues and accommodates customer inquiries to ensure satisfaction with products or services.
  • Collaborates with colleagues and different departments to resolve complex issues
  • Maintains accurate records on customer interactions, transaction, feedback, etc.

Requirements

  • At least 6-months Back-office work experience (Preferably in logistics, construction, or any related industry)
  • BPO experience is a PLUS
  • Knowledge with accounting terminologies is an advantage
  • Proficient in using MS Tools (Office, Excel, Outlook)
  • Detailed oriented and organized
  • Good verbal and written English skills
  • Ability to prioritize and multitask in a fast-paced environment
  • Strong problem-solving skills and ability to work independently and as part of a team
  • Willing to work onsite in Makati or Mandaluyong
  • Amenable working night shift

Benefits

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives

Job Types: Full-time, Permanent

Pay: Php21,000.00 - Php25,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Promotion to permanent employee

Schedule:

  • Evening shift
  • Late shift
  • Monday to Friday
  • Night shift
  • Overtime

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Makati City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What would be your expected salary range?

Advertised until:
Dec. 27, 2024


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