Restaurant Manager

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

We are excited to announce that we are hiring a full time Restaurant Manager for our restaurant, Forbes Street by Gareth Mullins.

As the Restaurant Manager, you'll be the driving force behind creating an unforgettable dining experience, overseeing daily operations, and leading a passionate team to deliver outstanding service. From curating staff training to ensuring every guest is wowed by the food, your leadership will be key to our success. If you're ready to take the reins, ignite a vibrant atmosphere, and be part of something truly special, we want you on our team!

This is a great opportunity for an experienced assistant manager looking to step into their first leadership role. With extensive training and support, you'll have the chance to grow into a leadership position at our vibrant bar and grill.

Management responsibilities:

• To ensure the hotel retains the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
• To deliver excellent care to our guests
• To carry out departmental audits to ensure LHQA is achieved by all team members.
• To ensure that the Hotel’s Vision & Mission statement is communicated to the team
• To ensure that areas of responsibility are clean and well maintained.
• To ensure that the ambience in departments (lights, music and temperature) are controlled.
• To report defective materials and equipment to the appropriate departments.
• Ensure that all new initiatives are implemented in the agreed time frame.
• To ensure that personal objectives are set and achieved on a yearly basis.
• To attend meetings as required.
• To ensure there is management presence in all departments at all times.
• To ensure a consistently high level of security is well maintained throughout the Hotel.
• To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent re occurrences.
• To monitor all purchasing and costs in the department and to ensure that spend is in line with budgets and in line with purchasing procedures
• To ensure departmental sales are achieved in line with the hotel budget
• To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
• To provide support where necessary in other areas of the Hotel.
• To comply with the hotels cash handling procedures and ensure that all team members are trained accordingly.
• Drives business results through revenue growth and cost savings efficiency.

People

• To assist in the recruitment and selection of team members
• To appraise all team members in accordance with the agreed appraisal procedure.
• To ensure that all team members comply with the employee handbook.
• To manage the Alkimii System for relevant departments.
• To ensure holidays, bank holidays and lieu time are managed for all team members.
• To ensure departmental daily briefings are carried out at relevant times.
• To chair monthly departmental meetings and ensure team members attend General Team Meetings and ECCM when required.
• To ensure that all team members are rostered in accordance with the Organisation of Working Time Act
• To ensure that all team members adhere to the hotel’s grooming procedures.
• To identify develop key team members and develop a succession plan in conjunction with Human Resources
• To train all team members have a full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards quality are delivered consistently to our guests.

Specific Duties

• To ensure weekly bar payroll forecasting is completed and that rosters are in line with budget.
• To ensure departmental costs are in line with budget.
• To ensure that the Bar is well organized daily for expected business levels
• To ensure the Bar operates under our HACCP, Fire, Health & Safety guidelines.
• To ensure that the Bar team are familiar with cash handling and to ensure all controls are in place and adhered to.
• To monitor and control food & beverage stock levels, costs, procedures and stock takes.
• To conduct quarterly equipment stocktaking as per the required standards
• To monitor and identify urgent equipment requirements
• To drive bookings for quieter periods to maximize revenue
• To ensure the team are trained and working according to LQA standards
• To implement of training procedures to drive standards in the outlets
• To lead the Restaurant department with regards to sales
• To take ownership of stocktaking unordering systems
• To update menus and prices on POS
• To prepare effective rosters to suit business demand
• To carry out briefings with the team to ensure consistency

Leadership Competencies

• Self-motivated and sets a positive example for employees by their attitude and performance
• Demonstrates high levels of energy, enthusiasm and professionalism
• Encourages the team towards Hotel and individual objectives and aims
• Shows concern for their team members and interacts with them in a positive manner
• Provides a great work environment and treating each other with dignity and respect and embracing diversity (TEAM)
• Demonstrates strong leadership skills and regularly shows an ability to adjust their approach to deal with different people and situations
• Communicates in a structured and effective manner with their team
• Builds and sustains effective relationships with employees and customers
• Motivates, inspires and empowers others to improved performance
• Fully knowledgeable and compliant with the leading Hotels of the World LQA program.

Requirements:

• Previous experience in Restaurant Management essential
• Previous experience in a 5* hotel desirable
• Knowledge of Thai culture

Must currently have the right to work in Ireland / EU full time

To be a success in this position, you will have:

• A minimum of two years of assistant management experience in a similar role
• Expertise in generating and implementing innovative revenue-building strategies and initiatives
• Comprehensive knowledge of alcoholic beverages, including product knowledge, industry trends, and regulations
• Excellent written and verbal communication skills, with the ability to effectively interact with team members, customers, and senior management, fostering a collaborative and transparent work environment.
• Strong commitment to delivering exceptional customer service with an unwavering positive attitude
• High level of self-motivation, confidence, and initiative, with the ability to work autonomously and make sound decisions under pressure
• Flexibility and availability to work evenings, weekends, and other peak periods as required, demonstrating commitment to meeting the needs of the business and ensuring smooth operations.

What do we have to offer you:

• Competitive Salary
• Career Progression
• Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide
• Access to a variety of learning and development opportunities
• Increased holiday entitlement for long-service employees
• Meals whilst on duty in our employee restaurant
• Employee Recognition Awards
• Employee Assistance Program - mental health and well-being support
• Complimentary provision and laundry of uniforms