Retail Coordinator

Retail Coordinator

At Chemist Warehouse Ireland, we're looking for a Retail Coordinator to join our team.

About the job

We are seeking a Retail Coordinator to oversee the daily activities of retail assistants, provide customers with advice on health and grooming needs, complete sales transactions accurately, and maintain a clean and organized pharmacy environment.

Key Responsibilities

• Communicate effectively with a diverse range of people, including patients and pharmacy staff

• Sell and advise customers on a range of over the counter (OTC) medicines, complimentary medicines and beauty/grooming products

• Assist customers with common health problems

• To anticipate customers’ needs when recommending and/or advising on additional products that compliment the products and services requested by the customer

• To manage pharmacy stock including general merchandising, administrative duties, ordering stock and pricing

• Supervise and direct the activities of pharmacy staff

• Accurately complete sales transactions

• Manage the presentation and storage of pharmacy merchandise

• Manage pharmacy stock, including administrative duties, ordering stock and pricing stock.

• Minimize instances of shoplifting

• Ensure the pharmacy is kept in a clean and tidy state, including managing window displays

• Attend to telephone enquiries

• Always keep customer and employee information private and strictly confidential

• Create and maintain effective relationships with patients, customers and pharmacy staff

• Report security risks and thefts to management and/or security guards when applicable

• Take all reasonable care for your own and others safety and wellbeing while at work

• Make sure you know and comply with all safety instructions and operating procedures

About you

• Effective leadership and management skills

• Experience in community pharmacy or retail environment

• Strong communication skills among all stakeholders

• Ability to form effective relationships with all stakeholders and customers

• Demonstrated commitment to the provision of quality services

• Honesty, integrity and an understanding of the significance of confidentiality

• Ability to prioritise and work under pressure

• Dedicated work ethic

• Eye of detail and accuracy

Applicants for this position should have EU residency or a valid employment permit.