Sales Associate

Job Responsibilities

• New Business Acquisition
• Schedule meetings with potential prospects to understand service requirements of clients.
• Acquire new clients to increase country revenue.
• Pitch operational requests to internal stakeholders to help meet clients’ requirements and SLAs.
• Prepare sales proposals, presentation decks, profitability analysis and contract documents.
• Compliance to sales process and legal compliance.
• Educate clients on the basic requirements of Ninja Van’s service.

• 
  Lead Generation and Qualification
• Creatively seek and reach out to key decision makers of potential leads.
• Respond to and qualify inbound leads in a timely manner.

• Import and maintain data of leads in Salesforce CRM.
• Ensure that clients’ business is a good fit for Ninja Van.

• 
  Account Management
• Build and maintain positive working relationships and strong rapport with accounts for high account retention and client satisfaction.
• Identify ways to increase sales revenue and wallet shares with existing accounts.
• Monitor and ensure promised delivery SLAs are met.

• 
  Stakeholder Management
• Collaborate with external and internal operations teams to ensure required resources and operational support is available to them and their team.

Job Requirements

• Sales - Pipeline Management, Negotiation, Solutioning, Account Management
• Business Acumen - Understanding the organisation’s objectives, operations, market environment and ethical issues
• Interpersonal Skills - Ability to work as an individual contributor and with a team, influence stakeholders and manage conflict

• 0 - 2 years of experience in a business development and client-facing role
• Experienced in sales negotiation, analysing pricing strategies and solutioning
• Experience with end-to-end sales pipeline management and closing large, strategic deals
• Manage enquiries and complaints with tact and professionalism
• Good team player with ability to interact with all levels
• Proactive, curious and entrepreneurial
• Proficiency in Microsoft Office suite
• Diploma in any field or higher, Degree preferred
• Proficiency in English (Reading, Writing & Speaking)
• Ability to speak Mandarin is an added advantage

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.