Administrative Assistant Ii

Job Overview
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role is essential in ensuring the smooth operation of our office and providing excellent support to our staff, business partners and customers. The ideal candidate will possess strong computer skills, exceptional customer service abilities, and a proactive approach to office management.

Duties

• Operate phone systems, demonstrating excellent phone etiquette
• Perform data entry tasks with accuracy and attention to detail
• Maintain electronic filing systems and ensure documents are organized and easily accessible
• Assist with calendar management, scheduling appointments, and coordinating meetings
• Provide administrative support to the Executive, Operations and Distribution teams
• Coordinate Agency intake documentation, onboarding, credentialing and follow up
• Offer agent and customer support by addressing client inquiries and resolving issues promptly through self resolution or referral to the appropriate resource for handling

Experience

• Previous experience in an administrative role or similar position is preferred
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams) is essential
• Strong organizational skills with the ability to manage multiple tasks effectively
• Excellent typing skills with a focus on accuracy in data entry tasks
• Experience in clerical duties, customer service, or office management is highly valued
• Knowledge of insurance operation can be beneficial but not required

If you are a motivated individual looking to contribute to a dynamic team environment while honing your administrative skills, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $21.50 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Tampa, FL 33634 (Required)

Work Location: In person