Assistant Branch Manager

Job Purpose:

The Assistant Branch Manager will be responsible for driving day to day sales growth within the branch, embracing sales initiatives across their hub, building strong customer relationships, maintaining a high standard of branch presentation and service and generally assisting the branch manager in their day to day duties. You will also be involved in carrying out some cash handling and dealing with customers over the phone.

What you’ll receive:

• 20 days holiday allowance (increasing to 25 days when you hit 5 years of service)
• Holiday buy scheme giving you the option to purchase an extra 5 days of annual leave
• Free hire from our core range and 35% off for friends and family
• Training and development, an inclusive and innovative culture and wellbeing and healthcare support; with Mental health first aiders, an Employee Assistance Programme, and Healthcare Cashplans.
• We also provide life assurance of twice your annual salary and access to our benefits portal with a range of options such as cycle to work scheme

Job Responsibilities:

• Embrace sales campaigns, and generate leads for the sales team
• Exceed targets for sales, customer service, debt and branch standards
• Demonstrate exceptional customer service skills in all aspects of the working day
• Maintain professional standards of product knowledge
• Ensure compliance with all systems, procedures and processes
• Represent the company and values of the business and portray a professional and businesslike image to all customers, potential customers and other people you meet in the course of your work.
• Be a key driver in health & safety
• Carry out other tasks and duties as advised by the Branch Manager

What you’ll bring:

• Sales experience in a fast paced environment
• Exceptional customer service experience
• Strong communication skills
• Negotiation skills
• Knowledge of local markets
• Driving license preferred but not essential

Job Types: Full-time, Permanent

Benefits:

• Bike to work scheme
• Company pension
• Employee discount
• On-site parking

Schedule:

• Monday to Friday

Experience:

• Sales experience in a fast paced environment: 1 year (required)

Work Location: In person