Assistant Cafe Manager

Company Overview / Employee Value Proposition

Aussie style Cafe with a minimalist fit-out featuring a courtyard with greenery and natural lighting. Serving all-day brunch with Genovese coffee blends.

A collaborative workplace where team members contribute, respect each other, and grow together in an engaging environment.

Job Summary

Lead and manage cafe operations and team performance to deliver customer service and operational excellence in a fast-paced environment.

Responsibilities

• Lead daily cafe operations to ensure smooth workflow and maximize team productivity
• Train and develop coffee bar and floor staff to enhance skills and service quality
• Implement and enforce standardized workflows and processes to maintain quality and operational efficiency
• Manage inventory and stock supplies to maintain optimal levels and minimize waste
• Collaborate with Higher Management in monthly meetings to align operational goals and business strategies
• Maintain hygiene standards and organize workspace, tools, and equipment to comply with health and safety regulations
• Deliver exceptional customer service and hospitality to increase customer satisfaction and return

Required competencies and certifications

• Minimum 3 years of experience in Food & Beverage within a fast-paced environment
• Demonstrated strong communication and interpersonal skills through effective team collaboration and customer engagement
• Passion for learning about cafe business operations and contributing to business growth
• Willingness to work proactively in a dynamic, high-energy, and efficient team environment

Preferred competencies and qualifications

• Managerial work experience in a relevant field to support leadership responsibilities
• Barista skills to enhance operational versatility and quality control