Assistant Store Manager

Akira Restaurant in Kingston, Ontario, is a highly-regarded, family-owned spot famous for fresh, high-quality Japanese sushi and sashimi, featuring creative rolls like Kamikaze, melt-in-your-mouth sashimi, and attentive service, despite being located in a modest strip mall. Known for large portions, lovely presentation (including bento-style), vegetarian/GF options, and an inviting interior with a chandelier, it offers dine-in, takeout, and delivery, with standout experiences like their Omakase tasting menu for connoisseurs. Key Highlights:

• Cuisine: Authentic Japanese, specializing in sushi, sashimi, and creative rolls.
• Signature Dishes: Kamikaze Rolls, Sashimi (especially Love Boat), Sushi Pizza, Calamari Tempura, Omakase (chef's tasting menu).
• Atmosphere: Clean, modern, cozy, with a striking chandelier; sometimes busy but generally pleasant.
• Dietary Needs: Accommodates vegetarian and gluten-free diets with options like GF soy sauce.
• Service: Praised for freshness, care, and presentation, though sometimes slow due to a single chef.
• Location: 83 Aberfoyle Road, Kingston, ON.

Job Summary
We are seeking a dynamic and experienced Assistant Store Manager to support the daily operations of our retail location. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a passion for delivering exceptional customer service. This role involves supervising staff, managing store functions, and ensuring sales targets are met while maintaining a positive shopping environment. Bilingual abilities and prior retail management experience are highly valued to effectively serve diverse customer needs and lead a motivated team.

Duties

• Assist the Store Manager in overseeing daily store operations, including merchandising, inventory management, and sales strategies.
• Supervise and motivate store staff, providing training and development to enhance team performance.
• Handle customer inquiries, resolve complaints, and ensure high levels of customer satisfaction through excellent service.
• Manage payroll, cash handling, and bookkeeping tasks accurately and efficiently.
• Oversee POS transactions, pricing adjustments, and purchasing activities to optimize profitability.
• Coordinate recruiting efforts to attract qualified candidates and participate in interviewing processes.
• Develop marketing initiatives to promote store products and increase foot traffic.
• Monitor sales performance and implement strategies to meet or exceed sales goals.
• Ensure compliance with company policies, health & safety regulations, and store standards.
• Assist with budgeting, inventory control, and administrative duties to support overall store management.

Qualifications

• Proven experience in retail sales, store management, or supervisory roles within a retail environment.
• Strong leadership skills with the ability to manage teams effectively and foster a collaborative work environment.
• Excellent communication skills; bilingual or multilingual abilities are preferred for serving diverse customers.
• Proficiency in POS systems, merchandising software, and basic bookkeeping or accounting practices.
• Demonstrated skills in negotiation, marketing, training & development, and sales management.
• Ability to handle cash transactions accurately and perform math calculations with precision.
• Exceptional organizational skills with attention to detail in inventory control and administrative tasks.
• Experience in recruiting, interviewing, and onboarding new staff members.
• Strong time management skills with the ability to prioritize tasks efficiently under pressure.
• Knowledge of retail pricing strategies, budgeting processes, and promotional activities is advantageous. Join our team as an Assistant Store Manager to lead with confidence while supporting the growth of our retail business through excellent leadership, customer service excellence, and strategic operational management.

Job Types: Full-time, Part-time, Permanent, Freelance

Pay: $141,019.39-$162,261.57 per year

Expected hours: 40 per week

Benefits:

• Dental care
• Discounted or free food
• Employee stock purchase plan
• Paid time off
• Stock options
• Work from home

Work Location: Hybrid remote in Kingston, ON K7M 7B5