Associate Executive, Operation Admin (I&I)
Posted on March 25, 2026 by National Healthcare Group
- Robertsganj, Singapore
- N/A
- nan
Innovation & Improvement Office (I&I)
STATEMENT OF PURPOSE
The Innovation & Improvement (I&I) Office plays a strategic role in positioning Khoo Teck Puat Hospital and Yishun Community Hospital (KTPH & YCH) for future success by driving organisation‑wide transformation and innovation. In addition to strengthening operational excellence and quality improvement, I&I leads place‑based and community‑centred initiatives, which reimagines hospital environments as active wellness destinations that promote health creation, social connectivity, and community engagement. Through these efforts, I&I supports the hospital’s ability to achieve its strategic objectives efficiently and sustainably.
- Leveraging Data and Insights: Using data-driven approaches to support decision-making, assess performance gaps and guide improvement efforts.
- Facilitating Innovation: Encouraging and implementing new ideas that enhance operational efficiency, patient care and organisational effectiveness.
- Building Capabilities: Strengthening the hospital’s ability to continuously improve through training, coaching and structured methodologies.
The Associate Executive will provide secretariat support, act as a liaison between I&I Office and internal and external stakeholders, handling administrative tasks and event planning for I&I Office as assigned.
MAJOR DUTIES AND RESPONSIBILITIES
- Secretariat Support and Meeting Coordination
- Coordinate with internal and external parties to ensure all meeting arrangements are in place.
- Arrange for meeting facilities, equipment, and any other logistical needs.
- Prepare meeting materials, disseminate meeting agendas and relevant documents, and write meeting minutes.
- Communication and Correspondence
- Manage emails and other forms of correspondence in I&I common accounts.
- Ensure timely and accurate dissemination of information to relevant parties.
- Office Administrative and Event Planning
- Assist in the planning and execution of departmental/campus events such as monthly Innovation & Improvement engagement programmes, training, annual festival and department bonding activities.
- Manage the department’s fixed assets (e.g. laptops), office equipment and inventory such as stationery.
- Assist in the administrative support for the onboarding and offboarding of staff.
- Assist with procurement, payment processes and tracking of programme fund expenditure.
- Assist with other office administrative duties.
- Support NHG Initiatives: Assist in new or revised NHG initiatives, programs, and events at the cluster level.
- Corporate Event Support: Assist in the planning and support of corporate events as necessary.
ORGANISATION RELATIONSHIP
(SUPERVISOR’S SUPERIOR)
Head
(SUPERVISOR)
Assistant / Deputy Director
(JOB HOLDER)
Associate Executive
JOB REQUIREMENTS
(A) EDUCATION, TRAINING AND EXPERIENCE
- Minimally hold a recognised Diploma in any discipline.
- More than 2 years of relevant working experience, preferably in the healthcare sector.
- Comfortable with uncertainty in work assignments.
- Good written and organisational skills, ability to multi-task and forward-thinking.
- Good interpersonal skills with the ability to work as part of a team and independently, cross-functional collaboration and stakeholder management.
- Proficiency in Microsoft Office.
- Meticulous, resourceful and proactive.
ABNORMAL PHYSICAL WORKING CONDITION
Advertised until:
April 24, 2026
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