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Associate Governmental Program Analyst

Posted on Sept. 13, 2025 by SECRETARY OF STATE

Cape Town, United States of America
$6031.0 - $7775.0

Full Time

Are you seeking a challenging, but immensely rewarding opportunity? Do you set high standards for yourself and enjoy a collaborative work environment? If you answered yes to either of these questions, then the Secretary of State’s Human Resources Bureau has an opportunity for you. The California’s Secretary of State’s Office (SOS) is recruiting to fill a Recruitment Analyst position, a full-time Associate Governmental Program Analyst (AGPA) within the Human Resources Bureau, Career Opportunities Section.

This position is being considered at the Staff Services Analyst (SSA) level. To be considered at the SSA level, you must apply to JC-492207.

The Career Opportunities Section within the Human Resources Bureau prides ourselves on meeting and exceeding the goals and objectives of the Agency, aimed towards hiring the most qualified candidates to fulfill the organizational goals of the California Secretary of State’s Office, and are united by our commitment to provide essential services that support and foster our dynamic workforce. Under the direction of the Staff Services Manager I, the Recruitment Analyst performs as a full journey-level, subject-matter generalist and acts as personnel consultant to all levels of program management and staff. The AGPA is responsible to ensure the Human Resources Bureau (HRB), Career Opportunities Section (COS) upholds consistent and defensible business practices and dissemination of guidance in the administration of the State’s civil service selection and examination processes to ensure compliance with control agency directives, laws, rules, regulations, policies and bargaining unit contracts. The Recruitment Analyst provides knowledge, assistance, and guidance in facets of the Human Resources Bureau, such as: Recruitments and Examinations, Outreach and Education, and Classification & Pay (C&P).

As a subject matter expert in civil service selection processes and examinations, the Recruitment Analyst provides guidance and oversight to divisional hiring managers while ensuring compliance with relevant government codes, laws, regulations, and departmental policies. The Recruitment Analyst facilitates career fairs and outreach events representing the SOS and assists in developing outreach and educational materials and recruitment strategies. The AGPA analyzes departmental practices to recommend improvements and create innovative strategies to enhance awareness of departmental career opportunities and hard-to-fill positions. The Recruitment Analyst researches laws, rules, and regulations impacting HRB disciplines, and advise management on personnel issues that arise. The incumbent provides quality customer service to all levels of Secretary of State (SOS) staff, communicates effectively with diverse audiences, and collaborates with various stakeholders, including hiring managers, supervisors, and support staff. Strong communication skills, both written and verbal, are essential in this position to convey information clearly and concisely to diverse audiences, as well as excellent analytical, decision-making, and problem-solving skills. The incumbent is expected to exercise sound judgement, initiative, and independence.

Key Duties and Responsibilities include but are not limited to:

Recruitments and Examinations: Serves as the agency's subject matter expert on civil service selection processes and examinations, providing guidance and oversight to divisional hiring managers and ensuring compliance with relevant government codes, laws, regulations, and departmental policies

Program Development and Review: Consults and provides quality customer service to program management on staffing and recruitment needs, review and analyze departmental recruitment practices, and make recommendations for improvements, and conducts research and analysis on various topics including best hiring practices, recruitment resources, and social media metric.

Outreach and Education: Plans, coordinates, and attends agency-wide and public career fairs, creates social medica content advertising agencywide career opportunities, researches and participates in recruitment events and forums, facilitates meetings and trainings with all levels of staff, and develops educational tools and resources for the public and all staff related to recruitments and examinations.

Classification and Pay: Assists with classification and specification revisions and conduct classification studies and reviews and approves position action requests and ensure proper allocation of positions and organizational structure

You will find additional information about the job in the Duty Statement.

Working Conditions

Positions provides telework opportunities based upon the agency’s telework policy and business needs, typically after completing the first phase of the probationary period. During the first phase of the probationary period, the incumbent will be expected to report on-site for the first several months for on-site training.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

Additional Documents

Job Application Package Checklist
Duty Statement

Position Details

Job Code #:

JC-492131

Position #(s):

785-235-5393-004

Working Title:

Recruitment Analyst

Classification:

ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

$6,031.00 - $7,775.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

The Office of the Secretary of State (SOS) consists of nearly 750 dedicated public servants who uphold the rights of Californians while also striving to make our government, elections, and businesses both accessible and transparent. Led by an elected leader, accountable to the public, we are dedicated to fostering career development opportunities and growing a skilled workforce that embraces inclusion and values diversity.

Located in downtown Sacramento, the SOS building is within walking distance to a variety of eateries and amenities. Light Rail, State Capitol, Downtown Commons (DOCO), and Golden 1 Center, just to name a few. Conveniently located in the SOS building, the Gold Rush Grille offers delicious daily specials for breakfast or lunch and is open to the public. Our on-site childcare incorporates programs for children six weeks to five years old. Priority waitlist access and special discounted rates are available for SOS employees.

For more information about the SOS, please visit sos.ca.gov.

Special Requirements

Supplemental Questionnaire: Applicants must submit a Supplemental Questionnaire responding to the questions listed below, it should be no more than two (2) pages typed, using business professional font, font size and formatting. Responses do not need to include the question but must be numbered in the same order. Applications that do not follow the directions as identified above, provide incomplete responses, or do not submit a Supplemental Questionnaire will not be considered.

Considering the desirable qualifications listed in the Job Announcement, what education and/or experience do you possess that you feel will help make you a success in this position?
Describe your experience in coordinating events, informational training sessions, or any other outreach and education efforts, especially as it relates to recruiting.
Describe your specific experiences providing exceptional customer service to a wide variety of audiences.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/26/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Secretary of State

Attn: Paul Parham

1500 11th St - 4th Floor - Suite 475

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Secretary of State

1500 11th St - 4th Floor - Suite 475

Sacramento, CA 95814

Drop off applications in the 1st floor Lobby Rotunda in the secured bin marked Human Resources

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional. It may be included, but is not required.
Supplemental Application - Please submit your responses to the supplemental questions as indicated in the Special Requirements section above.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The most desirable candidate will possess the following Knowledge, Skills and Abilities

Experience in recruitment activities, such as posting jobs on a variety of platforms, reviewing applications, and coordinating career fairs
Ability to understand and report on data and metrics to identify areas of improvement or areas of success related to initiatives, strategies, and recruitment
Experience in outreach, social media management, and social media content creation
Ability to develop and execute social media content strategies that align with brand goals and engages target audiences
Experience in interpreting and applying personnel laws, rules, regulations, standards, and procedures
Demonstrated ability to think critically, research and interpret data, and analyze and solve complex problems to recommend an effective course of action
Ability to adapt to rapid changes in priorities and work assignments while maintaining a high degree of accuracy and attention to detail
Good understanding of organizational and time management skills, including techniques for prioritizing multiple projects to ensure completion by established deadlines
Service-oriented with the ability to act independently with flexibility and tact
Strong written and verbal communication skills and the ability to clearly present complex information to meet the needs of the audience
Ability to develop and maintain effective and cooperative working relationships across all levels of staff
Knowledge of and experience with Microsoft Office applications (e.g., Word, Excel, Outlook), Adobe Acrobat

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Paul Parham
(916) 653-6974
pparham@sos.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Sarah Bielski
(916) 653-6974
sbielski@sos.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

Candidates new to state service or those seeking a promotional opportunity must take the online examination to establish eligibility for either the Associate Governmental Program Analyst or Staff Services Analyst classifications. The examinations can be found at the following link: CalCareers: Exam Bulletin - Associate Governmental Program Analyst.

There is also a Limited Examination & Appointment Program (LEAP) exam available for this classification. Information on the LEAP certification process is available on the Department of Rehabilitation LEAP Certification website.

Education

When using education to meet minimum qualifications, please include all the required documents necessary to verify that you meet the minimum qualifications for this classification (i.e., degree, transcript, license, and certificate). Candidate may be required to provide a transcript prior to hire.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Advertised until:
Oct. 13, 2025

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Associate Governmental Program Analyst

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