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Back-Office Csr | Get Up To 24.5k Monthly!

Posted on Nov. 27, 2024 by Ista Personnel Solutions

  • Full Time

Back-Office Csr | Get Up To 24.5k Monthly!

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

  • Review providers session notes and provide reminders on incomplete data
  • Make follow up on providers task via SMS, Email and/or Phone call
  • Input providers schedule and assist in correcting issues with the providers schedule on client tools

Requirements

  • At least 6 months BPO Experience
  • Excellent verbal and written English skills
  • Proficiency in using MS Tools (Word and Excel)
  • Experience in using Central Reach Tool is a PLUS
  • Willing to work onsite in Mandaluyong
  • Amenable working night shift

Benefits

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives

Job Types: Full-time, Permanent

Pay: Php21,000.00 - Php25,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Promotion to permanent employee

Schedule:

  • Evening shift
  • Late shift
  • Monday to Friday
  • Night shift
  • Overtime

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Makati City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What would be your expected salary range?

Advertised until:
Dec. 27, 2024


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