Back-Office Csr | Get Up To 24.5k Monthly!
Posted on Nov. 27, 2024 by Ista Personnel Solutions
- Makati City, Philippines
- $243577.0 - $308422.0
- Full Time

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles and responsibilities:
- Review providers session notes and provide reminders on incomplete data
- Make follow up on providers task via SMS, Email and/or Phone call
- Input providers schedule and assist in correcting issues with the providers schedule on client tools
Requirements
- At least 6 months BPO Experience
- Excellent verbal and written English skills
- Proficiency in using MS Tools (Word and Excel)
- Experience in using Central Reach Tool is a PLUS
- Willing to work onsite in Mandaluyong
- Amenable working night shift
Benefits
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
Job Types: Full-time, Permanent
Pay: Php21,000.00 - Php25,000.00 per month
Benefits:
- Company events
- Health insurance
- On-site parking
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- Evening shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What would be your expected salary range?
Advertised until:
Dec. 27, 2024
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