Business Applications Analyst - Shared Services

Grade 19: Salary starts at $62,109.00 annually. Rate of pay depends on qualifications.

Job Description

JOB SUMMARY
The Business Applications Analyst is responsible for serving as liaison between the Business Unit, Department, Group and Information Services, consultants, and vendors. Translates business needs into system solutions by identifying and analyzing business processes, software capabilities and system data flow, coordinating with Information Systems to implement business software system configuration modifications, change management, problem resolution and business reporting in critical corporate application environments.

ESSENTIAL FUNCTIONS

• Applies and interprets accounting and computer principles, practices, theories, laws, procedures and terminology.
• Identifies and analyzes business procedures, software capabilities, and business system configurations in order to ensure the best usage of critical corporate business systems.
• Coordinates with Information Services change management associated with system implementation, conversions, and upgrades.
• Performs problem resolution analysis for corporate applications in order to improve utilization and reliability of SAWS enterprise systems.
• Formulates and prepares ad-hoc and project-related business reports to respond to departmental reporting needs.
• Maintains current professional and technical knowledge, contributes to team effort, and secures cross-departmental confidences to provide quality service.
• Tests diverse application systems and programs to maximize utilization to SAWS.
• Maintains integrity of data in system and develops policies and procedures.
• Performs other duties as assigned.

• The Business Applications Analyst works under limited supervision.

• Bachelor's Degree in Business Information Systems or business related field from an institution accredited by a recognized accrediting agency.
• Three years' progressive experience creating reports using business software package reporting tools including three years' experience in project management, system analysis, and business software system configurations.
• Proficient in the use of word processing, spreadsheet, database, presentation software, and mainframe application languages.
• Proficient in training and preparing documentation of computer tools for users.

• Contact with internal and external customers, industry peers, outside agencies, and consultants.
• Communicates effectively, verbally and in writing.

PHYSICAL DEMANDS AND WORKING CONDITIONS
Subject to sitting for long periods of time to perform job scope. Working conditions are primarily in an office environment.

May be required to work hours other than regular schedule such as evenings and weekends.