Business Development Manager

Company Overview

With more than 100 years of steady growth, UMC is proud to offer an environment where continuous learning, collaboration, and innovation are part of everyday work. We empower team members through hands-on experience, supportive training, advanced technology, and creative problem-solving. Our people are knowledgeable, trusted, and committed to doing what’s right—for our clients, our teams, and our communities.

We recognize that our people are the foundation of our success. At UMC, we are intentional about fostering a culture where everyone feels welcomed, respected, and supported. We bring together talented individuals from across the region to form high-performing teams in design, engineering, project management, and business services.

Let UMC be the next step in your career—where your well-being, work-life balance, and growth matter.

Starting Salary Range: $94,000 - $107,000; depending on experience

Location: Lynnwood, WA

Classification: Exempt

Must be eligible to work in the U.S. - Sponsorship not available

Position Overview:

Sells UMC’s owner direct offerings to largest and most strategic customers and prospects and is responsible for achieving an assigned sales and profit goal. Reporting to the Sales Manager, the BDR closes and implements complex, high value growth opportunities within a group of focused vertical markets. The BDR’s most important means of interacting with customers and prospects is through face-to-face meetings.

The Business Development Representative is responsible for selling and supporting the firm’s complete Special Projects and Service offerings to owner direct clients in Western Washington.

Key Responsibilities:

• Acquire new customers from an assigned territory for Service department by prospecting, targeting and developing relationships. Penetrate assigned accounts by selling new or additional services to new customers or expanding existing customer relationships by selling additional customer locations. Represent UMC’s complete set of offerings, but primarily focus on:
• Building Performance Services-including Energy Star Benchmarking, Energy Star Certifications, Energy Audits, Building Tune -ups and Building Analytics including fault detection & diagnostics
• Maintenance Contracts-including all direct or bundled subcontractor services.
• HVAC, Plumbing & Lighting Projects-mostly developed from a building efficiency perspective.
• Lead all aspects of the sales process, calling upon others in Service to assist in solution development and proposal delivery, as needed, or as directed by management.
• Manage new customers’ implementation by directing company implementation resources and by managing customers’ expectations and satisfaction with the implementation process. Ensure transition of customer responsibility to the account management team following implementation.
• Develop customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritize initiatives and company investments, and establish a clear action plan for success.
• Create an annual sales plan to focus sales efforts.
• Plan key sales calls using UMC standard call planning tools.
• Develop and implement sales opportunity plans using UMC standard opportunity planning tools.
• Manage customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
• Use UMC’s CRM system to document and support all sales opportunities and activities.

Secondary Job Functions:

• Enlist the support of the Sales Manager and implementation resources, project management resources, and other sales and management resources as needed.
• Collaborate with Sales Manager and Facilities Service Director to ensure customer satisfaction and problem resolution

Required Skills and Abilities:

• Excellent organizational and time management skills
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Dynamics CRM-or similar program)
• Strong customer service skills
• Sales skills including the ability to prospect, research, qualify sales opportunities, question effectively, make presentations, create account strategies, ability to understand the customers business and how we can help them be more successful and financial selling skills.

Preferred Education and Experience:

• Four-year college degree from an accredited institution
• Or equivalent training from a certified apprenticeship in mechanical or electrical program
• Or, minimum 2 years of experience in customer service, account management or sales position

Required Licensing and Other Certifications:

• Maintain a valid driver’s license and satisfactory driving record.

Pay: $94,000.00 - $107,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person