Business Project Manager

What you’ll be doing:

• Proactively manage project finances, progress, change management, risk management, governance, role identification, and stakeholder communication.
• Ensure alignment with company methodologies (Agile, DevOps, etc.) and architecture, data protection, security, and quality standards.
• Coordinate with the necessary internal functions (sales, underwriting, operations, IT, legal, compliance, etc.) to articulate needs.
• Deploy and implement new, high-quality solutions within the target operating model and corporate objectives.
• Proactively engage all necessary skills and empower various stakeholders to ensure their active participation in the project to ensure a smooth rollout.
• Define and control the project scope (scope, cost, detailed project plan) within the limits of quality, cost, time, and functional scope.
• Identify dependencies and maintain the risk register; manage risks/mitigations and issues as they arise, collaborating with senior business or technical staff to resolve them.
• Organize and lead project steering committee meetings and coordinate discussions, ensuring effective communication of updates and stakeholder buy-in.
• Prepare appropriate reporting, tailored to the target audience, with appropriate monitoring/control and decision-making tools. To this end, you will consolidate the statuses and KPIs of the relevant products and/or teams (in terms of budget, planning, risks, and mitigation factors).
• Lead/support the preparation of deployments (including local deployment), adoption plans, and monitoring of expected results.
• You will ensure the transfer of operational capacity delivery until the transition to BAU mode.
• Facilitate/support the implementation of changes in the post-commissioning process and the implementation of training plans.
• Organize project retrospectives and ensure that lessons learned are documented and shared.

• Minimum 5 years of experience in project or program management (ideally large/international)
• Strategic yet practical approach to deliver concrete results and structure the environment as needed to drive actions
• Familiarity with the insurance/assistance industry
• Proven experience in project management in a global environment
• Solid knowledge of the financial world. Able to support the implementation of required governance structures
• Excellent active listening and communication skills across different hierarchical levels/experience levels/countries/cultures: ability to clearly articulate messages to a variety of audiences (from operational to executive), quickly integrate feedback, and adjust accordingly
• Strong leadership and management skills. Ability to influence both peers and more experienced colleagues
• Ability to lead groups over which you have no formal authority and with competing expectations: company stakeholders, group business families, experts, communities, etc., in an international environment
• Ability to anticipate risks and mitigate their impact/probability once they occur
• Flexibility and adaptability; ability to work in dynamic and matrix situations
• Resilience and tenacity with a strong propensity to persevere in a changing environment
• A natural leader who enjoys empowering team members, helping people grow and leverage their skills to perform at their best
• Working knowledge of process design and systems architecture principles
• Working knowledge of Agile methodologies/frameworks (certification is definitely a plus)
• Languages: Fluent English Required | Fluent French Desired

Who we are: