Cafe Manager

Café Manager – 22 George’s Street,

South Great George’s Street, Dublin 2

We are looking for an experienced and dynamic manager to lead our busy, food-focused café at 22 George’s Street in Dublin 2. This is a fast-paced, high-volume location with full sit-in and takeaway service, a fresh food offering, and a growing team that needs strong, confident leadership. This is more than just a coffee operations, it’s a full-service café where quality, speed, and consistency are essential across both front-of-house and kitchen operations.

We’re looking for someone who thrives in a busy environment, leads from the front, and knows how to run a high-performing team across multiple moving parts. You’ll need experience managing fresh food service, sit-in operations, and daily prep, with a sharp eye for systems, standards, and performance. In return, you’ll receive a competitive salary, a high-impact leadership role, ongoing support and development opportunities, and the chance to be part of a team driving real growth and change. We’re also implementing a performance-based structure with clear KPIs to reward strong leadership and business results

What You'll Be Responsible For

Operational Leadership

• Oversee the full day-to-day running of the café, including food service, coffee standards, staff performance, and site cleanliness
• Ensure systems and workflows for food prep, service speed, waste control, and hygiene are followed to the letter
• Manage daily food prep operations and service flow to ensure quality and efficiency
• Ensure HACCP compliance and food safety standards are always maintained

Team Management & Development

• Lead a large, mixed team of baristas, deli assistants, and floor staff
• Own recruitment, training, rostering, and performance management
• Provide clear structure and accountability; set expectations and follow through when standards aren’t met
• Support, mentor, and hold supervisors to a high bar

Customer Service & Atmosphere

• Ensure every customer is greeted warmly, served promptly, and leaves satisfied
• Handle complaints calmly and professionally, taking ownership and following up as needed
• Maintain the vibe; keep service fast but never rushed, clean, and welcoming

Performance & Reporting

• Monitor daily/weekly sales, labour costs, waste, and productivity
• Control COGS through ordering, forecasting, and portion control
• Work closely with senior leadership to implement company-wide initiatives at site level
• Ensure stock systems are maintained accurately

Who We’re Looking For

• Minimum 4 years’ café or hospitality management experience, ideally in a food-led environment
• Strong people leader—can manage a large team and delegate effectively
• Comfortable enforcing standards, addressing underperformance, and giving direction under pressure
• Confident running kitchen-style morning prep and managing HACCP
• Obsessed with customer service, operational efficiency, and clean execution
• Calm, professional, organised, and capable of juggling 10 things at once
• Familiarity with staff scheduling, stock ordering, food cost control, and health & safety
• A full driving licence is a plus, but not required

What We Offer

• Competitive annual salary with performance-based growth potential
• Autonomy and ownership of a key Howth Market site
• Strong team support and opportunities for progression as we expand
• Access to structured systems and leadership development
• A fast-paced, ambitious environment where you can make your mark

Job Type: Full-time

Pay: €45,000.00-€55,000.00 per year

Additional pay:

• Bonus pay
• Performance bonus
• Quarterly bonus

Benefits:

• Employee discount
• Food allowance
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Application question(s):

• Are you comfortable leading a team of 10+ people, including supervising performance and enforcing high standards?

Experience:

• Hospitality: 3 years (preferred)
• Management: 3 years (preferred)

Work authorisation:

• Ireland (required)

Work Location: In person