Cafe Manager

Job Description

At Aramark, our mission is to enrich and nourish lives. Every day, we deliver an impact wherever people work, learn, recover and play. And we need talented, energetic, passionate people to help us do it.

Aramark Food Services is currently recruiting for a Catering Team Lead to join our team. The successful candidate will assist the management team in the provision of an efficient catering service to the standards required by Aramark.

Job Responsibilities

• In conjunction with the management team, organize all staff requirements and rota’s for all necessary duties, under your remit.
• Resolve customer complaints regarding food service.
• Train employees in food preparation, and in service, sanitation and safety procedures.
• Observe and evaluate workers and work procedures to ensure quality standards and service.
• To supervise the service of food and drink at each service point during the course of service.
• Be customer-focused at all times and conduct the service in a friendly and professional manner.
• Assist in the service at all times within the Department as requested, including front of house duties during busy periods.
• Advise management of any recommendations to style of service, menus, etc to ensure that the departments operation stays competitive and modern in its approach.
• Handling cash transactions and ensuring the correct cash handling procedures are followed in accordance with company procedure
• Maintain personal hygiene and appearance to a high standard
• Comply and assist in the promotion and implementation of the company’s policies and procedures

Qualifications

• Previous Supervisor experience
• Two years’ experience in a catering environment
• Experience in a similar environment.
• Customer service experience
• Food Hygiene certificate and experience
• Ability to lead, motivate and form effective working relationships with team members
• Use of IT packages such as Word, Excel, stock ordering packages etc
• Commitment and self-motivation
• Good timekeeping