Cashier/Customer Service

We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. As a Cashier / Customer Service Associate, you’ll be responsible for handling transactions accurately and efficiently while providing top-notch service to every customer. You’ll play a key role in ensuring a positive shopping experience by answering questions, resolving issues, and maintaining a clean, organized checkout area.

Responsibilities

• Operate the cash register and accurately process customer transactions using POS systems.
• Provide excellent customer service by greeting customers, answering inquiries, and resolving issues promptly.
• Assist in stocking shelves and maintaining inventory levels to ensure product availability.
• Engage in upselling techniques to promote additional products and enhance customer satisfaction.
• Supervise junior staff members during shifts, ensuring adherence to company policies and procedures.
• Maintain cleanliness and organization in the checkout area and store environment.
• Utilize retail math skills to manage cash handling and ensure accurate financial transactions.
• Demonstrate effective phone etiquette when handling customer calls or inquiries.

Skills

• Strong customer service skills with a focus on creating a welcoming environment for shoppers.
• Proficiency in operating cash registers and POS systems.
• Experience in retail sales or grocery store operations is preferred.
• Ability to supervise and guide team members effectively.
• Knowledge of retail math for accurate transaction processing.
• Excellent phone etiquette for effective communication with customers.
• Capable of upselling products to enhance sales opportunities.

Join our team as a Customer Service Associate / Cashier, where your contributions will play a vital role in delivering outstanding service to our valued customers!

Job Type: Full-time

Pay: $18.07 - $21.69 per hour

Shift:

• 8 hour shift
• Day shift

Work Location: In person